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Spa Receptionist

3 months ago

Bristol, United Kingdom Aztec Hotel & Spa Full time

**Job Ref**:THW6684

**Branch**:Aztec Hotel Spa

**Location**:Aztec Hotel Spa, Bristol

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:5 out of 7 days

**Hours per week**:40

**Posted date**:04/03/2024

**Closing date**:17/04/2024

**An approachable and enthusiastic Spa Receptionist wanted to provide the warmest of welcomes.**

We're looking for a Spa Receptionist to be the public face of our spa; working in a busy and vibrant environment, ensuring all of our guests receive the warmest of welcomes.

**Your day to day;**
- Greeting everyone of our guests with a welcoming smile
- Providing the highest level of hospitality
- Upselling of treatments, products and other facilities
- Informing the guests of the spa’s facilities, offering advice and assistance when necessary
- Ensuring spa procedures are followed

**Who are we looking for?**

As Spa Receptionist, you could be the first person to greet our spa guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be approachable at all times.

You will need to be calm under pressure, reacting effortlessly to un-expected circumstances and taking them in your stride. You will be requried to complete pool tests as necessary and have an awareness of pool plant operations, all of which can be trained.

If you are passionate about providing a great guest experience, are a strong communicator who can provide service with a smile then this could be the role for you.

**In return, we are offering a rewarding role with scope for career progression along with;**
- A competitive salary, negotiable dependent on experience
- Wagestream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Generous employee discounts
- Life assurance
- Bespoke training programmes accessible to all
- An engaging supportive work environment

Aztec Hotel Spa is a four-star property welcoming leisure and business guests - when you visit us you know instinctively that you’re in Bristol. With 128 guest rooms, 20 meeting rooms, bar and spa, it's a busy place to work. We’ve also got Curious Kitchen which we launched in 2019, where our chefs are pushing the boundaries of classic dishes, with new and fresh interpretations. Our property is situated around 10 miles outside Bristol, with easy access to the motorways.

Aztec Hotel Spa is part of Daniel Thwaites, a Lancashire company that has been synonymous with hospitality for over 200 years. Its hotels, inns and spas are collectively known as The House of Daniel Thwaites but the company also owns a brewery, stables and 250 pubs throughout the country.