Handyperson

We're on the lookout for a dedicated and skilled **Handyperson** to join our brilliant **Home Improvements Team. **You’ll support our customers by providing essential repairs and maintenance in their homes. It’s truly a role that makes a difference

**As a Handyperson at Yorkshire Housing you’ll get**:

- ** £24,277.59 per annum for 37 hours per week**:

- ** A company van and tools provided**:

- ** Paid time off - 25 days holiday plus Bank Holidays**:

- ** A great pension scheme**:

- ** The ability to claim back for healthcare including prescriptions and eyecare**

You might think of Yorkshire Housing as ‘just’ a housing provider, but we’re so much more than that. We own and manage nearly 20,000 homes (and counting) across Yorkshire and our mission is to make it possible for current and future tenants to live in a place they’re proud to call home.

You’ll be on the front-line of our services, creating trust with our customers by enabling them to remain living independently in a safe, warm and secure environment.

**What you’ll be doing**

You’ll be responsible for assessing, supplying and fitting a variety of security and disability equipment in customers’ homes including grab rails, toilet frames, stair rails, home security equipment and various other items. All while working to our Health and Safety policies.

Communication is key, through providing an excellent standard of customer service, you will create trust with our customers - which is super important to this role. Working with third parties to ensure the best service and outcome is gained for our customers, paperwork must be completed accurately and in a timely manner.

**What do we need from you?**
- Demonstrable Experience undertaking repairs/building work
- Experience in joiner/carpentry work sufficient to fit minor adaptations within the homes of elderly or disabled customers.
- Experience of bricklaying/building works sufficient to build/adapt steps
- Knowledge of safeguarding & GDPR.
- Understanding of professionalism & dealing with external stake holders and customers.
- Good interpersonal skills.
- Personal values and approach that align with YH’s values
- Ability to work flexibly in line with Hub, Home and Roam principles
- An understanding of Equality, Diversity and Inclusivity and how this is applied through our service to customers and colleagues

Due to the nature of this role, **you must hold a full, current clean UK driving license** with access to a vehicle for work purposes and the ability to work outside of normal hours if required.

We are looking for someone based in or around Northallerton. But if you are considering relocating or already live in or around those areas and willing to travel - lets chat. You'll need to be able to get to Northallerton around once a week to pick up equipment.

**What’s in it for you?**

We offer a reward package to suit everyone. At Yorkshire Housing, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.

We also promote a flexible approach to work and a real focus on your development with a number of internal and external training opportunities

One of our biggest priorities is the wellbeing of our staff and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.

**So, now you’re really interested?**

**The fine print**

You'll need to be able to get to our **Northallerton **office around once a week so this needs to be commutable. Interviews will also take place here.

Our base is Northallerton so your working day would sometimes start from here, not from home. Travel to the office would be roughly once a week, the rest of the time your working day will start from your first customer.