Medical Claims Invoice Assessor, Bristol

4 days ago


Bristol, United Kingdom Healix Group of Companies Full time

**Location**

Bristol

**Salary**

Competitive

**Job Summary**

We are looking for a Medical Claims Invoice Assessor to join our growing team based in Bristol.

The Medical Claims Settlement Team receive, assess and process invoices from medical providers whilst ensuring that payments are made accurately, in line with scheme guidance and in a timely manner. An invoice assessor will be required to process invoices with a high degree of accuracy. They will require excellent customer service and attention to detail to enable them to answer and resolve queries from members, clients and medical providers.

**Key accountabilities**:

- Assessing and processing medical invoices received from medical providers to ensure their accurate settlement and record of claim.
- Assessing and processing of medical claim forms and receipts received from members to ensure their accurate settlement and record of claim.
- Keeping members and medical providers up to date with the outcome of the invoice review.
- Reviewing medical cases where initial assessments could not make a final decision, due to lack of information and ensuring the required information is obtained to close the case.
- Scanning of inbound medical documents, such as invoices and medical reports, and allocating these on to the Case Management System (CMS).
- Inputting invoice data on to the Optical Character Recognition software (OCR).
- Reviewing and responding to aged debt invoice queries from hospitals and clinics.

**Person Specification**
- A high degree of accuracy and attention to detail.
- Strong customer focus with excellent verbal and written communication skills.
- A positive, helpful attitude, willing to work co-operatively with other members of the team.
- PC skills with good knowledge of Microsoft packages and the ability to effectively manage computer technology, typing and word processing.
- The ability to demonstrate customer led thinking.
- Good commercial awareness with the ability to make decisions with the “bigger picture” in mind.

**About Healix**

Healix is a leading provider of global medical assistance and healthcare solutions. We have a large and varied client base which includes multinational corporations, travel insurance companies, charities, airlines, government and military departments.

**What we offer**

We offer welcoming, friendly and supportive working environment. At Healix, we truly believe that ‘our people’ are at the heart of our success; employees are treated with dignity and respect and are always encouraged to reach their full potential.
- ‘I enjoy working at Healix as we are small enough for everyone to know each other and big enough to meet my career aspirations; There are plenty of opportunities for development’_ Luke, joined in 2018

**Company Benefits include**
- Competitive annual salary
- 5 weeks annual leave (or equivalent in hours) in addition to public holidays
- Pension scheme
- Healix Group Healthcare
- 4 times Life Assurance

The Healix culture is warm and friendly, we are proud of our working environment and our loyal and dedicated employees.



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