Driver - Part Time

6 days ago

Huddersfield, United Kingdom Forget Me Not Children's Hospice Full time

Forget Me Not’s household collection, delivery and clearance service is a great way for us to connect with customers, make their lives easier and provide good quality stock, including furniture, for our charity shops. All of which helps us raise money to support the local children with life-shortening conditions and their families that desperately need our help.

Your role will be to collect stock from people wanting to donate and deliver either to our shops or other customers in one of our Forget Me Not vans. You’ll deliver an excellent level of service to our customers and help us promote our work to them. You’ll also be responsible for keeping the van in good working order.

To find out more about working for Forget Me Not Children's Hospice please see our recruitment pack

For an informal chat about this role, please contact Kay Dent on
07741194050

**Main Duties and Key Responsibilities**
- Ensuring the van is used efficiently and effectively in collecting and delivering donated items; transferring stock between shops and the Hospice. This will include planning routes and prioritising jobs.
- Ensuring the van is clean, presentable and promotes the hospice in a professional manner.
- Recruiting, sign up and monitor gift aid donors.
- Ensuring that donated goods are collected on the day specified and in accordance with policy.
- Liaising with donors to ensure that the furniture collected meets legal requirements and is of saleable quality which in return will minimise wastage.
- Assist the Shop Manager with co-ordinating duties for volunteer support on the vans.
- Collecting stock from Forget Me Not Children’s Hospice Shops and either delivering it to customers’ homes or another shop.
- Liaising with customers on the telephone to arrange collection and delivery of goods in a timely and efficient manner.
- Carry out Portable Appliance Tests (PAT) on donated electrical goods.
- To attend training, meetings and reviews as requested by the Shop Manager and Area Manager.
- Maintain excellent communication with shop manager to continuously evaluate and improve the van service.
- Assist Shop Manager in merchandising the furniture on the sales floor.
- Work with the Maintenance Team to ensure the vehicle is kept in a roadworthy condition, is properly taxed, insured and annually inspected, and meets all service requirements.
- Maintain records of transport usage, in conjunction with other departments.
- Undertake other retail, transport or fundraising duties as time allows or as directed.

We expect all staff to undertake any other duties within the scope, spirit and purpose of the job, the title of the post and its grading, as requested by your line manager or their higher level of authority on behalf of the charity.

For all of our roles we expect employees to abide by the expectations set out within the Together for Families Framework. Complying with Together for Families means that we will all act with integrity to ensure we are trusted the people we care for, the people we work with and everyone who supports Forget Me Not.

**Person specification**

Skills and experience

Essential:

- Previous experience in delivering a high level of customer experience.
- Understanding of Health and Safety at work
- Strong communication skills
- Good organisational skills
- Professional and proactive.
- Support and encourage harmonious internal and external working relationships.
- Make a positive contribution to fundraising and raising the profile of the Hospice.

Desirable:

- Experience of driving in a commercial setting

As this role involves driving one of our vehicles out in the community, you will need to have a full, clean driving licence.

This role will involve weekend work and so flexibility is essential.

**Equality and Diversity**

Please note that we are committed to equality and diversity and make the following pledge in relation to our recruitment practices;
- We will actively encourage and support under-represented groups to join us as employees
- We will always interview you if you are an applicant with disability who meets the essential requirements of the job and will provide adjustments to the recruitment process if required.
- We are committed to supporting part time and flexible working; we will consider part time working requests for all our roles

**Job Types**: Part-time, Permanent
Part-time hours: 22.5 per week

**Salary**: £11,486.00 per year

**Benefits**:

- Cycle to work scheme
- On-site parking
- Wellness programmes

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

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