Hotel Receptionist. Atlantic Hotel

'''Duties'''
- Greet and welcome guests as they arrive at the hotel
- Check guests in and out, ensuring all necessary information is obtained and accurately recorded
- Answer phone calls and respond to guest inquiries in a professional and courteous manner
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and effectively
- Process payments and maintain accurate records of financial transactions
- Assist with room reservations and ensure accurate booking information
- Coordinate with other hotel departments to ensure smooth guest experiences
- Maintain a clean and organized front desk area

'''Experience'''
- Previous experience in a hospitality or hotel setting is preferred
- Excellent phone etiquette and communication skills
- Strong customer service skills with a friendly and welcoming demeanour
- Ability to handle multiple tasks simultaneously while maintaining attention to detail

As a Hotel Receptionist, you will be the first point of contact for our guests, providing them with exceptional service from the moment they arrive. Your role will involve checking guests in and out, answering inquiries, and ensuring their stay is comfortable and enjoyable. If you have a passion for hospitality, excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Join our team today

**Salary**: From £11.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

Ability to Commute:

- Tenby (required)

Ability to Relocate:

- Tenby: Relocate before starting work (required)

Work Location: In person