F&b Supervisor

5 months ago

Canterbury, United Kingdom Howfield Manor Hotel Full time

Howfield Manor Chartham Hatch

We are currently recruiting a Restaurant, Food & Beverage Supervisor, part or full time

The role is at an Independent hotel where employees work as part of a small friendly team to deliver excellent service.

Our expectations are high and we aim for our guests to have the best possible experience and this is delivered through our staff and management.

**Responsibilities**
- Setting and maintaining standards for the food & beverage team, ensuring they are aware of their responsibilities and are offering excellent service.
- Serving food and drinks and offering great hospitality.
- Ensuring smooth running of the team and the food & beverage service offered to guests.
- To provide a visible presence within the hotel to ensure that all customer requests and queries are responded to promptly.
- Maintaining guest satisfaction at all times and dealing effectively with guest feedback.

We are a hotel near Canterbury, we offer fresh locally sourced food.

We have a great opportunity for the right person

We are looking for the following attributes

**Enthusiastic and creative person with proven industry experience**

**Vast range of learning and development opportunities**

**Friendly and fun working environment**

**Excellent chance to progress your career**

**Banqueting experience required**

You should be able to interact with members of the public

**Responsibilities to include**:
Welcoming guests and visitors to the premises

Answering the phone

Taking reservations

Taking payments

Ability to work in a busy environment

**Skills needed**

Friendly and efficient approach to guests and other staff members

Accurate documentation

Good phone skills

Flexibility

Ability to multitask

Team work

**Shifts**

Your work will vary from week to week, we will try to ensure your two days off are together

**Additional responsibilities**

You will be given tasks to complete whilst on duty

All staff are responsible for maintaining a high standard of Health and safety

We can offer training to the right person

Holidays are as standard

Salary by negotiation depending on experience

You must be legally entitled to work in the UK

**Skills/Qualifications**:
Decision Making, Process Improvement, Strategic Planning, Verbal Communication, Presentation Skills, Developing Creative Standards, Customer Focus

**Salary**: from £10 an hour depending on experience

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24-40 per week

**Salary**: From £11.00 per hour

**Benefits**:

- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability

Work Location: In person

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