Professional Services Consultant
3 months ago
**Position**: Professional Services Consultant
**Location**: London, UK
We at Asite are looking to fill key roles to join our team to support our delivery in the London team. We are looking for highly motivated individuals with an understanding of Cloud-based and Software as a Service solutions to join our Professional Services department.
This is an excellent opportunity for individuals just starting out on their career, or ready to take the next step, who have a passion to work for a growth-focused SaaS company.
**Responsibilities**:
Lead or assist with new Asite customer implementation.
Deliver engaging, informative, well-organized presentations.
Ensure that a plan is in place for each engagement for deployment, change management and adoption programs
Clear communication of implementation status, issues, risks and effort
Establish and oversee the customer's initial adoption, training and development of best practices to build a strong foundation before and during initial roll out
Troubleshooting customer issues during implementation
Handling and managing client issues.
Organizing and occasionally leading training sessions.
Liaising with various departments to meet client requirements.
Creating documentation both for external and internal use.
Identifying sales leads from current clients.
Organize product/app releases client side.
Scope solutions and deliver functional documentation to the Professional Services Manager.
Business Process Analysis and mapping for clients’ Supply Chain interactions and requirements
Work with the Professional Services Manager & Professional Services Director to develop a plan for making Asite a part of the client’s core architecture as well as identifying future opportunities for growth in an account.
Function as the voice of the customer and provide internal feedback on how Asite can better serve our customers.
**Business Development**:
Provide presentations to prospective clients
Identify business development and "add-on" sales opportunities.
Assist with the preparation of proposals including completing project scoping
**Desired Skills and Experience**:
Ability to manage and direct overall project implementation from a process and systems perspective
Outstanding oral and written communication skills
Outstanding client relationship building skills
Ability to manage multiple priorities successfully
Strong attention to detail
Outstanding work ethic with a commitment to results
Strong presentation skills a must
Background in AEC industry an advantage
Strong Interest in SaaS/Cloud Computing
Commercial Acumen and the ability to innovate in business situations.
Willing to travel according to project needs.
**About Asite**
Asite is a dynamic construction technology with offices around the world. Established in 2001, the business a market-leading platform serving rapidly transforming industries.
Companies from Laing O'Rourke, Transport for London, Metropolitan Transport Authority (New York), Aldar (Abu Dhabi) and many others utilize the Asite Platform for full project lifecycle solutions.
Asite is now geared for an exciting expansion, following 10 years of profitable growth, bringing with it many opportunities to innovate.
A global team made up of entrepreneurial thinkers, Asite nurtures a culture of ambitious ideas building market-leading skillsets. Expect to find yourself committed to the exciting journey that Asite is on for years to come.
**Additional Information**
**Type**:Full-time
**Experience**:Mid-level
**Function**: Professional Services
**Industries**:Information Services, Information Technology, and Services, Management Consulting, Internet, Computer Software
**Benefits**:Significant career growth opportunities, Highly competitive salary, Dynamic culture with high talent density for sustained and significant personal development, Flexible working options, Extensive travel opportunities, 25-day holiday allowance, Gym membership subsidy, Pension Plan, Private health insurance
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