Reception Supervisor
6 months ago
**Reception Supervisor**- Central Brighton location
The Place
The Old Ship is Brighton’s oldest hotel with some parts dating back to the 16th Century. As a Reception Supervisor you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Rooms Division Manager and keep things running like clockwork. Take a deep breath because you’ll be stepping into a busy role You’ll be passionate about your working area and responsibilities, and working as part of a vibrant team to deliver the best Guest experience to our guests
The Perks
- A competitive salary of £26,000
- A full time contract for 40 hours predominately
- Free meals on duty
- Uniform provided.
- Staff discounts
- Full company induction,training, and career progression
- Company Pension scheme
The Role
- Ensuring that all guests are appropriately attended to and that every phone call is handled in a courteous and professional manner.
- Checking guests in & out
- Coordinating guests and colleagues during an emergency and have good knowledge of fire procedures
- To be fully aware of the Hotel’s Fire Safety procedures and Health and Safety regulations
- Ensuring that all appliances, fixtures and fittings are safe and work in accordance with the Health and Safety regulations, reporting any faults to the maintenance and/or management.
- Dealing with complaints quickly and efficiently and find suitable solutions to any problems that may arise
- To liaise with guests and other departments, passing relevant information onto staff especially specific requirements or arrangements.
- Making sure that Company policy and the Vision are always followed
- Ensuring every reservation has been either pre-authorized, reported or cancelled in order to maximize revenue and occupancy.
- To take overall personal pride in appearance and work performance
- Create a warm and friendly environment for you and your colleagues
**Job Types**: Full-time, Permanent
Schedule:
- Weekend availability
Supplemental pay types:
- Commission pay
Work Location: One location
**Job Types**: Full-time, Permanent
**Salary**: £26,000.00-£27,000.00 per year
**Benefits**:
- Canteen
- Company pension
- Employee discount
- Referral programme
Schedule:
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Brighton: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have previous experience using Opera PMS?
**Experience**:
- Hotel Supervision: 1 year (required)
Work Location: In person
-
Reception Supervisor
2 weeks ago
Brighton, United Kingdom GuestHouse Hotels Full timeReception Supervisor - BrightonHello Brighton! No.124 Brighton, By GuestHouse and Pearly Cow Restaurant has now opened our doors as one of the most anticipated openings on the South Coast in 2024. We're taking pride of place right on the seafront and will be Brighton's newest-boutique-hotel-by-the-sea. We're now looking to recruit a superstar Reception...
-
Reception Supervisor
2 weeks ago
Brighton, United Kingdom No.124 Brighton, by GuestHouse Full timeHello Brighton!No.124 Brighton, ByGuestHouse and Pearly Cow Restaurant has now opened our doors as one of themost anticipated openings on the South Coast in 2024. We’re taking pride ofplace right on the seafront and will be Brighton’snewest-boutique-hotel-by-the-sea. We’re now looking to recruit asuperstar Reception Supervisor, to ensure that our Front...
-
Reception Operations Supervisor
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Portico Full timeAre you a motivated and experienced customer service professional looking for a new challenge?We are seeking a talented Reception Supervisor to join our team at a prestigious building in the city.In this role, you will oversee the day-to-day running of the Front of House operation, providing direction, training, and support to the team.You will work closely...
-
Hotel Reception Supervisor
6 months ago
Brighton, United Kingdom Staybridge Suites Brighton - an IHG Hotel Full time**About us** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Reception Manager, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at...
-
Supervisor
7 months ago
Brighton, United Kingdom Kings Gyms Brighton Full timeKings Gyms are hiring a Supervisor to join our exclusive team of individuals that are passionate about fitness. Our Supervisors I manage all aspects of the facility from reception, to our exclusive store and supervision of our extensive - equipment range. Flexible schedules and a lot of benefits: - Employee discount - On-site parking - Free parking - Gym...
-
Supervisor
3 months ago
Brighton, United Kingdom Portico Full timePortico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and...
-
Reception Team Member
6 months ago
Brighton, United Kingdom IBIS Full timeOur mission at the Ibis Birghton is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! As part of our team you can have: - Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies) - Discounted hotel...
-
Reception Supervisor
6 months ago
Brighton, United Kingdom IBIS Full time**Job Description** What you’ll do** - You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way. - Deal with the coming and going of guests, making sure all bills are correct and contain no surprises. - Work with all our teams to make sure we're always...
-
Reception Supervisor
2 months ago
Brighton, United Kingdom AccorHotel Full timeWhat youlldoYoure the first faceour guests see and you have your own way of treating them asindividuals making them feel welcome and their stay special the Hoxway.Deal with the coming and going of guestsmaking sure all bills are correct and contain nosurprises.Work with all our teams to make surewere always busy and help our Front Office Manager with...
-
Customer Service Lead
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Portico Full timeAt Portico, we define our culture by values that reward hard work and dedication, empower individuals to grow, and believe that work should be fun and engaging.We are a diverse family that treats everyone equally, providing opportunities for growth, development, and career progression.We are seeking a customer-focused Reception Supervisor to lead our team at...
-
Customer Experience Manager
4 weeks ago
Brighton, Brighton and Hove, United Kingdom AccorHotel Full timeLead the Front Desk with PassionWe are seeking a seasoned Reception Supervisor to join our team at AccorHotel.Salary: €45,000 - €55,000 per year, depending on experienceJob DescriptionIn this key role, you will be responsible for delivering exceptional customer experiences, ensuring seamless guest check-ins and check-outs, and leading a dynamic reception...
-
Night Front Office Assistant
6 months ago
Brighton, United Kingdom Hilton Full time**You are the Key to our success** **WELCOME TO A WORLD OF OPPORTUNITIES** AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE**: - ** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common...
-
Night Front Office Team Member
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeAbout the RoleWe are seeking a skilled Front Office Assistant to join our team in a dynamic hotel environment.Provide exceptional customer service and create memorable experiences for our guests.Work in the Reception area, ensuring a warm welcome and demonstrating great knowledge of all room categories and hotel facilities.Grow your career with opportunities...
-
Front of House Manager
2 weeks ago
Brighton, Brighton and Hove, United Kingdom Portico Full timeJob OverviewAs a Reception Supervisor at Portico, you will play a key role in delivering exceptional customer experiences in a dynamic environment.You will lead our small team based at a prestigious building in the city, overseeing the day-to-day running of the Front of House operation.Your responsibilities will include providing direction, training, and...
-
Housekeeper
6 months ago
Brighton, United Kingdom Supercity Aparthotels Full timeWe are looking for bright, engaged individuals to join our dynamic and friendly team. Supercity Aparthotels are... - ... a family-owned brand of boutique aparthotels with properties in London, Manchester, Brighton and soon to be York and leeds. We offer all the advantages of an apartment with many of the benefits of a hotel, all with our signature touch of...
-
Customer Service Team Lead
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Portico Full timePortico's Unique CultureWe are a dynamic and forward-thinking company that values hard work, dedication, and a passion for delivering exceptional service.As a Reception Supervisor with Portico, you will play a key role in shaping the company's culture and values by leading our small team based at a prestigious building in the city.Job Responsibilities Lead...
-
Customer Service Team Lead
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Portico Full timeCompany OverviewAt Portico, we're driven by a unique culture that rewards hard work and dedication. Our values empower people to grow, making work fun and engaging. We celebrate diversity and treat everyone equally, ensuring equal opportunities for growth and development.Salary and Benefits£28,000 per year, plus an excellent holiday allowance, pension...
-
Dental Nurse Supervisor
4 weeks ago
Brighton, United Kingdom Bupa Dental Care Full timeDental Nurse - Brighton** **Monday to Friday 8.30pm 40 hours a week** **FTC for 12 months - £15.Your GDC registration, DBS check and professional indemnity are all covered by Bupa Dental Care.****A family feel, with the security and stability that comes with being part of Bupa.****As a **(Dental Nurse)( environment built to help you succeed and feel...
-
Front Office Assistant
5 months ago
Brighton and Hove, United Kingdom Hilton Full timeFront Office Assistant( Job Number: HOT0AS5V) Work Locations :DoubleTree Brighton MetropoleKings RoadBrightonBN1 2FU Check-in into a world of opportunities! WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. – No two days or two hotels are the same, but our spirit and passion for...
-
Pathology Support Worker
3 months ago
Brighton, United Kingdom University Hospitals Sussex NHS Foundation Trust (279) Full timeJob summary We are looking for a self-motivated individual who is both flexible and versatile in their approach to work and join our excellent and friendly Pathology Reception team. You must be able to work well under pressure and in challenging conditions. You will be a strong team player with good interpersonal skills and will possess a positive...