Bank Chea Receptionist

This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive and the role may include additional duties which are not listed here. 1. To be the first point of contact for patients arriving at the clinic 2.

Processing confidential patient information to pass to Clinicians. 3. Contacting patients in respect of any changes to appointments. 4.

Keeping a watchful eye on patients waiting to be seen and in the case of worsening symptoms, alerting a relevant professional. 5. Alerting Emergency Services in the event of an emergency and/or gaining help from within the department. 6.

To keep information held in the centres and in staff guidance folders up to date and accurate (e.g. RED folders) 7. To have an understanding of coordinating workload to capacity. 8.

Carrying out equipment checks and reporting issues to the Control Room Supervisor and line manager. 9. Assisting the clinical team to monitor stock levels and ordering clinical kit and equipment in a timely manner 10. Ensure stock areas are kept tidy and well stocked 11.

Ensure you communicate regularly with your line manager especially if you have any issues on shift 12. To work autonomously, managing own workload effectively, referring to line manager when necessary. 13. Familiarise yourself with the relevant Operational policy for your site/s.

14. To adhere to all CHoC Policies and Procedures. 15. Participate and ensure own on-going development.

16. Keep up to date with your Mandatory Training 17. To maintain a high level of confidentiality and comply with the Data Protection Act. Be aware of the nature of information dealt with and work in a manner which ensures confidentiality and security.

18. Undertake any other activities deemed appropriate and necessary by the organisation.