Debt Caseworker

**Job Title: Debt Caseworker**

**Hours: 37.5 per week**

**Contract Type: Permanent**

**Organisation/School: Citizens Advice Bath & North East Somerset**

**This is not a Bath & North East Somerset Council Vacancy**

**The role**

We are looking for an experienced, well-organised Debt Caseworker to join our debt advice team. The post is full time and suitable for job share. The successful applicant will be working across our sites at Bath as well as at Midsomer Norton & Keynsham as needed.

**Debt Caseworker specific responsibilities**
- Provide clients with initial advice on their presenting problem, either face to face or over the phone.
- Act for clients where necessary providing full casework through to completion of the case.
- Assist clients with other related problems where they are an integral part of their case and refer to other advisors or specialist agencies as appropriate.
- Ensure that all casework meets current quality standards.
- Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation.
- Ensure that all work conforms to the organisations systems and procedures and funder requirements.

**The rewards**

We offer an annual salary of £26,265.49 - £28,875, plus 6% pension contribution, and offer opportunities for training and development within the organisation. You will be part of a friendly, dedicated team with a real sense of purpose.

**Application Details**:
**Organisation/school website address**:
**Closing Date**:Sunday 30th July 2023 at 5pm

**Interview Date**: TBC

Citizens Advice Bath & North East Somerset, 2 Edgar Buildings, George Street, Bath, BA1 2EE

Somerset, 2 Edgar Buildings, George Street, Bath, BA1 2EE