Scheme Support Officer

2 weeks ago

Swansea, United Kingdom Pobl Group Full time

Are you a night owl and want to work in a service that supports people who have been homeless or at risk of homelessness. We are looking for an engaging and passionate individual to join our amazing team in Swansea for 20 hours. Swansea Young Person service provides emergency accommodation for 16- 24 year olds experiencing homelessness. Swansea Young Person service delivers intensive housing related support to help service users move on to the relevant supported housing placement or into their own tenancy. You could be working with these incredible individuals to teach them tenancy management skills and engage them with external services to really make a difference to their lives

**Who are Pobl Group?**

Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Pobl is more than just a Housing Association, it’s a multi-faceted business whose range of provision varies from care and support to individuals, through to commercial development activities. We are the largest support provider in Wales and our awesome teams share a passion for becoming the very best at what they do, and love their jobs.

**What is great about the role?**

Swansea Young Person services provides support for individuals, and you could be an influential part of their journey onto independent living. This is an exciting opportunity where no two days are the same, everyday is different and you can influence how the day pans out. You will support people to develop the key skills needed to prevent homelessness, improve financial capability and to develop the skills to settle in the community and achieve positive progression. You will play a vital part in enabling people to achieve their goals and empower them to lead independent lives. Being part of this is highly rewarding.

As a Pobl Difference Maker you really are part of something special where you and your opinions matter. We have a culture built on our values to be Positive, Considerate and Connected.

**What skills and experience do you need?**

To be a great Scheme Support Officer, you don’t always need previous experience or qualifications. This role requires flexibility along with enthusiasm, motivation and creativity. You need the ability to work on your own initiative in a busy and dynamic role as well as being a positive team player. You will have excellent communication skills, both verbal and written.

Our motivation is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse and offending behaviour. You will work with a range of different personalities and behaviours who may not always want to engage in the support we have on offer so you will need to be able to adapt your approach to engage with a diverse cliental.

Our values are positive, connected and considerate. At Pobl, you will share these values and be motivated to work in an environment that is driven by them.

**What are the pay and benefits?**
- We are recruiting a 20 hour part time, permanent waking night individual to join our team
- Exact salary for this role is £11,492. Full time equivalent is £21,260.2
- You would be expected to work on a 3 week rolling rota which would include 10 hour night shifts, working between the hours of 10pm
- 8am, which will include week days and weekends
- 26 days holiday, pro rata entitlement plus Bank holidays
- Pension scheme
- Sick Pay
- Enhanced DBS which we will pay for.
- Colleague Referral Scheme (£250 per referral)
- Time for Talking - a free counselling service
- Health Cash Plan
- Savings Scheme
- Long Service Awards
- Electric Vehicle Lease Schemes
- Cycle to work scheme
- Eyecare plan
- Give as You Earn charity donation scheme
- Gym and shopping discounts
- Pobl socks and Pobl Bobl hats
- The service does require lone working and you will receive the appropriate training to complete the role. As well as further training and progression opportunities - including NVQ

One of our core values is “considerate”. We have recently offered our colleagues additional support with cost of living increases which includes shopping gift cards and additional salary payments throughout the winter until March 2023. As an employer we are committed to our values and to supporting our colleagues as much as possible with their income. We also regularly review our salaries.

**FREDIE**

**What do you need to do now?**

Further information on the role can also be found on the Job Description

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