We are looking for a Financial Services Taxi Renewals Agent Apprentice who has a positive and proactive approach and is excited by a challenge.

**We want an Adviser who is**:

- Friendly and enjoys building relationships with people.
- Committed to supporting clients using effective communication techniques including asking questions and listening to client responses.
- Focused on delivering exceptional customer experiences by working collaboratively across departments to resolve customer enquiries quickly and provide the right solutions, first time.
- Able to keep their product and finance services knowledge up to date.
- Adept at understanding the need to ensure compliance in FCA regulated activities and when amending financial agreements and customer documentation.
- Organised and able to multitask in a fast-paced environment.
- Trustworthy and reliable.
- A team player who is enthusiastic and self-motivated and who understands the importance of their role and the role of others in their team.

Acorn Insurance Apprenticeship Programme
The Acorn Apprenticeship Programme is designed to give you the knowledge, skills, and behaviours you will need to accelerate your career progression, whilst you earn a competitive salary and gain practical experience.

**During the apprenticeship, you will**:

- Work with a Training and Development Coach to develop a professional development plan that is personalised to your needs.
- Attend monthly, online Masterclasses on topics such problem solving, customer service and delivering results.
- Receive 1:1 support from Coaches who have significant experience of being a customer services adviser within the financial sector.
- Get six-hours of study time, per week.
- Be able to attend workshops and guest speaker seminars.
- The opportunity to increase your salary to between £25,225 - £27,876 OTE once you have completed your apprenticeship.

About Acorn Insurance
We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have over 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
Why Acorn Insurance
Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the “your tomorrow” benefits you will receive include:

- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Additional Buy & Sell Holidays
- Company Sick Pay Scheme
- Company Paid Maternity & Paternity Leave
- Generous Company Pension Scheme
- Fresh fruit Deliveries twice a week
- £250 Refer a friend bonus.
- Cycle to work scheme.
- Free eye test vouchers and a contribution towards the frames
- A comprehensive Mental Health support a wide network of mental health first aiders and free counselling sessions
- Regular Employment Engagement including ongoing competitions with fantastic prizes.
- Charity fundraising events