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Meeting & Events Host

4 months ago

Cambridge, United Kingdom Clayton Hotel Cambridge Full time

**Meeting & Events Host - Clayton Hotel Cambridge**

**Due to an internal promotion we have an exciting opportunity for an experienced Individual to join our Sales & Marketing team as a Meeting and Events Host.**

**Objective of the Role**

Reporting to the Director of Sales & Marketing the Meeting & Events Host will an individual who loves to be visible to guests at all times, understands guests needs and drives sales through repeat bookings.

**If you have the skills, qualities and determination it takes to be our next Meetings & Events Host, then we will reward you with**:

- A competitive salary
- Unique development & promotion opportunities with a growing brand
- Apprentice Opportunities
- Free healthy and nutritious staff meals while on duty from our outstanding kitchen team
- Discounted stays at our stunning hotels across the UK & Ireland
- Uniform provided
- Holiday (growing to a maximum of 25 days, plus bank holidays after 5 years’ service)
- Pension from day one
- Paid day off for your birthday
- Annual be the guest vouchers
- Mental & physical wellbeing support
- Cycle to work scheme
- A sense of belonging

**Key Duties and Responsibilities**
- To offer the highest level of guest service in all Meeting & Events areas, ensuring the agreed standards are achieved at all times.
- To work as part of the team, being aware of colleagues and their needs, and being flexible with working hours.
- To promote sales within the department and across the hotel.
- To be available to all meeting and events guests to ensure the highest levels of service at all times are achieved.
- To ensure that the M&E areas have safe working practices and that all spillages etc are tended to without delay.
- To ensure that you have an in-depth knowledge of your departments standard operating procedures, particularly room set ups.
- To proactively generate meeting and events enquiries for the team.
- To give input on activity and new ideas to generate revenue to the quarterly and annual sales and marketing plan
- To drive repeat bookings through exceptional customer service

**Requirements**:

- Experience working with customers
- An excellent command of the English language
- Excellent organisational skills
- Experience working in a fast-paced environment
- Be a strong team player
- Understanding of hotel sales
- Strong selling and interpersonal skills.
- High level of creativity.

**About our culture**:
Dalata Hotel Group - Ireland’s largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it’s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.

We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

**_Dalata Hotel Group Plc is an Equal Opportunities Employer._