Housing Options Officer

4 months ago


Hertfordshire, United Kingdom Eden Brown Full time

A role of **Housing Options Officer **has come up** **for a duration of 3 months ongoing assignment.

Pay - **£** **19.59/hr Umbrella**

Address - **Wallfields, Pegs Lane, Hertford, SG13 8EQ**

JD below

Working within the Housing Options Team. Hybrid working with three days in the Council's Offices in Hertford per week

**Responsibilities**:

- Provide housing advice and assistance to customers in line with current legislation and Council policy, providing a professional, sensitive and confidential service.
- To take proactive steps to comply with the Homelessness Reduction Act 2017 and be responsible for the decision making process under the act.
- To meet the council's obligations under the prevent and relief duties of the act, in order to prevent homelessness by engaging in effective partnership working, negotiating and/or mediating, and providing accurate advice and assistance.
- Act as a caseworker to customers who approach the Council with a housing need and assist them, where appropriate, to retain their existing accommodation or advise them of the full range of alternative housing options available.
- If the customer is threatened with homelessness or becomes homeless, to complete a personalised housing plans in writing, giving details of the advice and options and regularly review individual plans,
- Where homelessness cannot be prevented and customers is considered under the Relief Duty consider the need for temporary accommodation in liaison with the Homeless Service Manager.
- To make decisions in line with the Homelessness Reduction Act 2017 informing the customer in writing, giving details of how the decision was reached and their right to review the decision, using appropriate legislation and case law in support of the decision.

Would this role be of interest to you, would you like me to put you forward? (**please send me your up to date CV along)**

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.


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