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Account Management Trainee

1 month ago

Harrogate, United Kingdom JudgeService Research Ltd Full time

**The Opportunity**

We are on the lookout for enthusiastic and confident individuals interested in a career in account management to join our team. We will offer a full training package in order to help you progress within our organisation.

**The Package you’ll enjoy**:

- A competitive basic salary starting at £25k plus commission on up-sales
- Friendly but dynamic business environment
- Training program of formal, product and on the job training
- Company laptop and mobile phone
- Monday-Thursday 8.30-5.30
- Friday 8.30 - 5:00 (8:30-13:00 every other week for wellbeing Fridays)
- 22 days’ holiday per year, rising to 25 days over time
- Contributory Pension Scheme

**The person we’re looking for**:

- Possess exceptional communication (written and oral) skills.
- Good at engaging with people at all levels.
- Good team player.
- Proficient in the Microsoft Office Suite.
- Enthusiastic, “can do” attitude.
- Self-motivated, with a strong desire to succeed.

**Where the role sits in the team and wider business**

This is a key position helping to drive retention and client satisfaction by providing exceptional support to the business’s clients.

Working within a medium sized growing business it is important to be a real team player, which can involve helping other departments, whether that be hands on activities or gaining more information helping other departments perform more effectively.

**Key Areas of Responsibility**
- Producing reports and presentations for clients.
- Making outbound calls to clients on a daily basis.
- Act as the first point of contact for client queries
- Build and maintain strong relationships with your clients and colleagues to ensure first class customer service.

**The Company**

Based in Harrogate, we are a survey, review, and market research company, focusing on customer satisfaction. We serve automotive, legal and hospitality clients all over the UK, and due to sustained growth, now require Graduate Trainees to help support our key accounts.

**Location and Travel Requirements**

The position is office based in Harrogate with travel to attend key account client meetings and events. This could involve occasional overnight stays.

Pay: £25,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Harrogate: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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