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Housekeeping Room Attendant

4 months ago

Cardiff, United Kingdom Campanile Hotel Full time

Full Job Description

We are looking for two Room Attendants who are committed to great customer service and would like to join our Louvre Hotel Group Family. Our hotels are open 7 days a week, 365 days per year, so we can offer flexibility to employees with various shift patterns.

Campanile are part of the worldwide Louvre Hotel Group and we are proud to offer great hospitality to our guests.

Our employees don't just join us for a job, they are our biggest asset to making that difference for our guests and we reward this loyalty and great service.
- Living Wage paid for hours worked
- 28 days holiday a year, which includes Bank Holidays
- Discounted rates for you to visit our other hotels worldwide
- Employee Assistance Programme
- Pension Contributions
- Career Progression

Working at Campanile hotels means working in a small but happy and tight-knit team. We work together to ensure our guests feel at home and most importantly, enjoy their stay with us. You’ll be a natural team player and be able to see the bigger picture in an environment where there is always something happening. You never have a second chance to give a first impression. Room Attendants work behind the scenes to create the wow factor. We’re looking for a motivated, hardworking individual, who has a keen eye for detail. You’ll have the ability to work with little or no supervision while meeting the highest standards.

**As a Room Assistant you will be involved in duties such as**:

- Implementing & respecting chain's standard operation procedures
- Implementing corrective action after guest reviews and mystery visit
- Register stock in & out
- Organise linen & welcome product stores
- Refill housekeeping trolley
- Participate in the opening and closing of the department
- Cleaning of the public areas
- Ensure guest safety at all times

Knowledge and skills required:
**Training**
- Basic knowledge of hospitality/customer service environment

**Expertise **(job-knowledge, technical skills)
- Ability to understand and follow guidelines
- Knowledge of health & safety procedures
- Basic housekeeping technical skills

**Behaviour **(human qualities)
- Working as a member of a team
- Hard worker & committed to work
- Sense of organisation and attention to detail
- Positive attitude
- Good personal appearance and hygiene
- Good punctuality and attendance

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract
Part-time hours: 25-30 per week

Pay: £9.50 per hour

Schedule:

- Day shift

Work Location: One location