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Warehouse Supervisor
4 months ago
**Warehouse Supervisor**
**Solihull, Birmingham (B92)**
**Monday-Friday 8am-4:30pm**
**Do you want to work for a market leader that supports some of the largest blue-chip companies, that has continued growth? If so, this could be the role for you**
**As a Warehouse Supervisor you will be responsible for**:
You will manage the on-site client team through the day to day running of the stores and deliver a high level of customer service within the customer’s site, that supports their manufacturing services operation and meets our contractual obligations.
- Continue to build and grow strong customer relationships through continuously improving the offer we provide, strong communication and accountability skills.
- Motivating & leading your team, whilst ensuring the ongoing development of individual team members
- Carrying out regular 121 reviews to assess individual’s performance against our client’s values, providing feedback that ensures continuous improvement
- Continue site improvement projects including relocation & labelling stock checking projects
- Ensuring all stores systems and procedures are followed, whilst understanding the importance of the ISO 9002 requirements.
- Delivering continuous improvement to achieve customer satisfaction through implementing added value initiatives & exceeding customer satisfaction
- Regular review meetings with key stakeholders, while continuing to build and maintain strong relationships
- Adaptable to the changing client demands of the operation & business and where necessary help, manage, and support other operations/ locations
- Internal audits (OPEX) are a large part of the job and ensuring you’re following the following the correct processes to be in the best position to prepare for the audit
**The successful Warehouse Supervisor will have**:
- Strong end to end team management experience
- Delivery of excellent client experience and satisfaction
- Working in a fast-paced environment with responsive action
- Critical thinking and strong problem-solving skills
- Excellent IT/Computer Skills (SAP or similar ERP knowledge, MS Excel are desirable)
**In return our client will offer**:
- Single person private medical insurance
- Pension at 5% EE, 3%ER
- Retail discount schemes
- Free Employee Assistance Programme - Legal, medical, and financial advice
- Career and training development opportunities
- Option to buy additional holidays
**Click APPLY NOW to register your interest**
**Benefits**:
- Cycle to work scheme
- On-site parking
- Referral programme
- Store discount
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Warehouse management: 2 years (required)
- Customer service: 2 years (required)
Work Location: One location