Operations Administrator

3 weeks ago


West Bromwich, United Kingdom Reed Business Support Full time

In the client’s words “this company really looks after their staff. The owner is brilliant, extremely flexible and knows everyone on a first name basis. It is a family feel, no reject is too much and there is great progression available due to the recent changes”.

The purpose of this role is to play a key part in the warranty team. So your administration duties will be focused on warranties however you will also be the ‘voice of the company’ and handle general enquiries.

Salary = £23-24,000 per annum
Hours = Mon-Fri 8:00am-16:30pm - office based
Location = Smethwick

**Duties**:

- Answer, screen and forward any incoming phone calls while providing basic information when needed.
- Manage the Warranty administration process including; Raising of Cards, Adjudication of Claims, Creating Required Reports, Crediting Accepted Claims, Closing off Warranty Claims, Assisting with queries from Customers / Carwood Representatives
- Perform other clerical administrative duties such as filing, photocopying, collating, faxing, scanning etc.
- Maintain the archiving / labelling of filing cabinets for job card usage on a monthly basis.
- Collate and arrange merchandise packs in preparation for Visitors, Shows and exhibitions.
- Draft letters and other documents
- Carry out any other ad-hoc duties as requested
- Cover for operations admin and purchasing admin when required
- Will have administration experience ideally working for an automotive, automotive manufacturing or general manufacturing company
- Excellent written and verbal communication skills.
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
- Displays a good attitude towards work, and the aims and objectives of the company.
- Be based locally to Smethwick



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