Reservations Assistant

We have an exciting opportunity for a **Reservations Assistant **to join our team based in **Hemel Hempstead. **You will join us on a **full-time, permanent **basis, and in return, you will receive a **competitive salary plus benefits.**

**About Us**

At OSD Healthcare, we are pioneering a new approach to private healthcare. We are committed to combining the skills of our healthcare professionals with the very best in medical technology, ensuring we deliver the best possible care to our patients.

Our mission is to make private healthcare affordable and accessible, providing outstanding patient care - 7 days a week, 365 days a year. Our flagship outpatient, dental, physio and diagnostic clinic features state-of-the-art equipment and an exceptional, quality environment for patients and staff.

We have extended our service offering with the opening of our new day case theatres on site. Patient pathways and continuity of care are of the utmost importance to us and we believe that the ability to offer consultations, testing, imaging and surgery under one roof will positively impact our patients experience with us. Our aim is to provide the very best in healthcare in the fastest possible time. No case is too small, and every case is as important to us as it is to our patients.

Situated in Hemel Hempstead with free on-site parking and easy access to the M1 and M25, this is a unique opportunity to join a growing organisation, helping to shape our services and deliver outstanding care to each and every one of our patients.

**About the role**

The Reservations Assistant is responsible for the efficient and effective operation for the clinical scheduling of the Theatre and Day case appointments. The role will work as part of the Reservations Team, which will provide administrative support for the clinic and Day Case Unit and will report to the Reservations Lead.

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**About you**
- Good standard of general education with GCSE (or equivalent) including English and Mathematics.
- Experience of working in a public reception environment.
- Experience managing face to face and telephone enquiries of the public/patients.
- Good numeracy, keyboard and computer skills.
- An understanding, acceptance and adherence to the need for confidentiality.
- Excellent communication skills both written and oral.

**Benefits we offer**

We are dedicated to making a positive impact on the lives of those around us - for our staff as well as our patients. To deliver outstanding healthcare our staff are one of the most important factors in our success.

We recognise that what’s important in work goes far beyond pay - including the environment you work in, the people you work with and the benefits and opportunities that come as part of a total reward package.

We are committed to enabling you to do the job you have been trained for in a superb environment with the best facilities and equipment available. We want our team to feel valued and have the opportunity to develop and grow with us, so we offer balanced rewards to support your current and future career.

Benefits include:

- 33 days annual leave inc of bank holidays, increasing with length of service and opportunity buy/sell leave
- Contributory pension scheme
- Life Insurance
- Private Medical Insurance (upon completion of probationary period)
- Dental Insurance (upon completion of probationary period)
- Eye Care
- Cycle to Work Scheme
- Employee Assistance
- OSDH Discount
- Discounted Cinema Tickets
- Car Discounts
- Free on-site parking

For further details, please refer to the Job description and person specification attached.

**Applicants must have the right to work in the UK. Please be advised that if you are invited to attend an interview, you will be required to provide proof of your right to work in the UK.**
- Please note - at present we are only able to consider applicants who have the right to work in the UK with no restrictions. We are not able to offer certificates of sponsorships at this moment in time._

Click **apply** today to be considered for the Reservations Assistant** **role - we would love to hear from you