Customer Service Advisor

2 weeks ago


Cardiff, United Kingdom EE Full time

Customer Service Advisor
Job Req ID: 11592
Posting Date: 16-Mar-2023
Function: EE Contact Centres

**Location**:
Cardiff Contact Centre, Cardiff, United Kingdom

**Salary**: 21,408.00

Where: Cardiff - Contact Centre

Full time: Permanent

**Salary**: £21,408 plus regular bonuses

Hourly rate: £10.98

Hours: 37.50

The Role

Are you someone with enthusiasm and belief in providing excellent customer service?

If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers.

We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.

Your Future With Us

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask

Wondering If You’re What We’re Looking For?

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.

Wondering What’s In It For You?

Being part of the EE family brings a huge number of benefits including the below:
A great starting salary of £21,408, plus incentives throughout the year
Our Smart working model which supports you to create a flexible working routine that works for you
Huge discounts of EE & BT products including your Mobile and Broadband - saving you hundreds of pounds every year
Volunteering days, so you can give back to your local community
Optional Private Healthcare and Dental, for you and the family
A share scheme where you can invest in the company at a discounted rate
25 days holiday with the option to buy more
Optional Pension scheme to protect your future
Critical Illness cover
Gym membership discounts
Discounts off attractions for the family all year round

The smaller bits like; free tea and coffee, and even a concierge



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