Medical Patient Coordinator

2 weeks ago


Manchester, United Kingdom Pall Mall Medical Full time

**Role: Patient Coordinator**

**Salary: 22,500**

**Location: Central Manchester**

**Working hours: 9am - 5pm Monday to Friday. 1/4 weekends**

Pall Mall Medical is a rapidly growing private health care provider based in the North West. We have city centre clinics in Manchester & Liverpool, where we deliver predominantly GP & Consultant appointments; and we have a purpose-built hospital in Newton-le-Willows where our Diagnostic facilities are located.

**Responsibilities**:

- Greeting patients and answering questions about services and procedures
- Entering patient information into electronic health records system (EHR) for all new patients
- Collecting payments from patients for co-pay, copay, and prescription co-pay
- Ensuring that all patient paperwork is complete and accurate upon discharge from the practice
- Scheduling follow-up appointments for patients who did not receive treatment or results of tests within the time frame allotted for the patient.
- Communicating with practice staff regarding any issues or problems that may arise in the patient experience or during communication.
- Performing other duties as assigned by supervisor or manager.
- Ensure all the appropriate clinical and administrative standards are documented and followed, including patient health & safety, financial compliance and that risks are effectively managed (to include CQC compliance)
- Efficiently book appointments, logging all enquiries and conversions on Pall Mall Medical’s extranet and medical management software systems
- Deal with all enquiries professionally, proactively and in a timely manner (specifically: telephone, online, walk-in, 3rd party enquiries, including internal and external referrals)
- Develop and maintain a comprehensive understanding and knowledge base of all products & services (including pricing), clinical staff (including GPs and consultants) such that patients are fully aware of what Pall Mall Medical can offer - this includes cross/up selling of services to patients
- File, scan and maintain patient records and correspondence on Pall Mall Medical’s medical management system and CRM in a secure and accurate manner, ensuring all confidential information is dealt with appropriately. This includes test results and clinical letters

**Salary**: £22,500.00 per year

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Manchester, M2 4PD: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    We have an exciting opportunity for someone with excellent organisational and communication skills to join our team on Wilson Medical as a patient flow coordinator. Wilson medical is a 24 bedded general medical ward caring for adult patients of all ages with various medical conditions. The post holder will work within the ward environment and support the...


  • Manchester, United Kingdom Woodrow Mercer Healthcare Full time

    Woodrow Mercer Healthcare are currently recruiting for a Clinical Patient Pathway Coordinator to support a healthcare provider based in Manchester, on a permanent position. Is this the role you are looking for If so read on for more details, and make sure to apply today. Job Purpose The Clinical Patient Pathway Co-Ordinator will work within a wider team...


  • Manchester, United Kingdom Woodrow Mercer Healthcare Full time

    Job Description Woodrow Mercer Healthcare are currently recruiting for a Clinical Patient Pathway Coordinator to support a healthcare provider based in Manchester, on a permanent position. Job Purpose The Clinical Patient Pathway Co-Ordinator will work within a wider team supporting the various specialties with all aspects of clinical pathway management....


  • Manchester, United Kingdom Woodrow Mercer Healthcare Full time

    Job DescriptionWoodrow Mercer Healthcare are currently recruiting for a Clinical Patient Pathway Coordinator to support a healthcare provider based in Manchester, on a permanent position.Job Purpose The Clinical Patient Pathway Co-Ordinator will work within a wider team supporting the various specialties with all aspects of clinical pathway...


  • Manchester, United Kingdom Woodrow Mercer Healthcare Full time

    Woodrow Mercer Healthcare are currently recruiting for a Clinical Patient Pathway Coordinator to support a healthcare provider based in Manchester, on a permanent position.Is this the role you are looking for If so read on for more details, and make sure to apply today.Job Purpose The Clinical Patient Pathway Co-Ordinator will work within a wider team...


  • Manchester, United Kingdom Woodrow Mercer Healthcare Full time

    Woodrow Mercer Healthcare are currently recruiting for a Clinical Patient Pathway Coordinator to support a healthcare provider based in Manchester, on a permanent position.Is this the role you are looking for If so read on for more details, and make sure to apply today.Job Purpose The Clinical Patient Pathway Co-Ordinator will work within a wider team...

  • Medical Receptionist

    4 weeks ago


    Manchester, United Kingdom Durnford Medical centre Full time

    Durnford Medical Centre is looking for a Recpetionist to join our friendly team. You need to have excellent people skills and manners, and willingness to problem-solve patient queries and staff requests. General duties include but are not limited to: - Ensure that an efficient, helpful and friendly reception service is provided to patients and any other...

  • Medical Receptionist

    4 weeks ago


    Manchester, United Kingdom Durnford Medical centre Full time

    Durnford Medical Centre is looking for a Recpetionist to join our friendly team. You need to have excellent people skills and manners, and willingness to problem-solve patient queries and staff requests. General duties include but are not limited to: - Ensure that an efficient, helpful and friendly reception service is provided to patients and any other...

  • Medical Secretary

    4 weeks ago


    Manchester, United Kingdom The Borchardt medical Centre Full time

    **Part-time (job share) Medical Secretary, Monday - Wednesday (24 hours per week)** An exciting opportunity has arisen to join The Borchardt Medical Centre to provide a secretarial service to the Partners, GPs and other staff for all correspondence connected with the Practice. **Job description** - To provide a secretarial service to the GPs for...

  • Patient Administrator

    4 weeks ago


    Manchester, United Kingdom Beacon Medical Services Group Limited Full time

    **Thank you for showing an interest in working at Beacon Medical Services Group.** In order to attract, motivate and retain a highly talented workforce, we are putting in place a culture that weaves together the ambitions of the organisation, the aspirations of the individual and the needs of our patients. **At Beacon we**: - Recognise and reward an...

  • Medical Secretary

    4 weeks ago


    Manchester, United Kingdom The Borchardt medical Centre Full time

    **Part-time (job share) Medical Secretary, Monday - Wednesday (24 hours per week)** An exciting opportunity has arisen to join The Borchardt Medical Centre to provide a secretarial service to the Partners, GPs and other staff for all correspondence connected with the Practice. **Job description** - To provide a secretarial service to the GPs for...


  • Manchester, United Kingdom Pall Mall Medical Full time

    **Role: Medical Receptionist** **Location: Manchester City Centre** **Salary: £22,000** **Hours: 20 -30 hrs a week, Every other Saturday** **Medical Receptionist Duties**: Job Duties: - Greeting and greeting guests as they enter the office - Answer phones and direct calls appropriately - Perform general clerical duties such as filing, scanning, and...


  • Manchester, United Kingdom Longsight Medical Practice Full time

    Longsight Medical Practice is a large practice based over two sites - Longsight Health Centre and Moss Side Health Centre with a GP partner led team. We are a training practice where we train our future GP's and other roles as requested. We are looking to recruit a number of Medical Receptionists/Administrators to join our growing, friendly and busy teams...

  • Medical Receptionist

    4 weeks ago


    Manchester, United Kingdom The Lakes Medical Centre Full time

    The Lakes Medical Centre Swinton M27 4AF, is looking for an enthusiastic and experienced Medical Receptionist to join our practice team. Duties will include booking appointments, dealing with queries from patients and other staff, running the busy front of house, data entry, other general administrative duties and providing support to the clinical...

  • Medical Receptionist

    4 weeks ago


    Manchester, United Kingdom Hawthorn Medical Centre Full time

    Do you want to have a job that helps people, and work with great colleagues? Are you the person that always finds out the story and brings calm in the drama? Then come and be our receptionist! Our receptionists help our patients to feel welcome, understood, and valued, and help our doctors, nurses, and other healthcare staff to provide an outstanding...


  • Manchester, United Kingdom West Point Medical Centre Full time

    Medical Receptionist/Administrator required to join our friendly team for 25 hours per week at West Point Medical Centre in Central Manchester. **Job description** - Make new and follow-up patient appointments in a timely manner using the IT system - Receive and direct patients to the correct professional or service - Act as chaperone - Contact the...


  • Manchester, United Kingdom Woodrow Mercer Healthcare Full time

    Patient Pathway Team Lead Part Time: 30hrs per week. Salary: Starting at £44,000 Job Purpose: The Patient Pathway Co-ordinator will work within a wider team supporting the divisional services and specialties with all aspects of clinical pathway management. Facilitating the smooth running of the patient pathway by ensuring that there are co-ordinated and...

  • Medical Receptionist

    21 hours ago


    Manchester, United Kingdom RK Medical Practice Full time

    Medical Receptionist/Administrator An opportunity for an enthusiastic, dedicated and highly motivated person(s) to join a friendly Practice in South Manchester. Undertake general office and reception duties as well as other administrative duties as required. This is a demanding role which requires a capable individual who is able to work under pressure....

  • Medical Receptionist

    21 hours ago


    Manchester, United Kingdom RK Medical Practice Full time

    Medical Receptionist/Administrator An opportunity for an enthusiastic, dedicated and highly motivated person(s) to join a friendly Practice in South Manchester. Undertake general office and reception duties as well as other administrative duties as required. This is a demanding role which requires a capable individual who is able to work under pressure....


  • Manchester, United Kingdom Woodrow Mercer Healthcare Full time

    Patient Pathway Team Lead Part Time: 30hrs per week. Salary: Starting at £44,000 Job Purpose: The Patient Pathway Co-ordinator will work within a wider team supporting the divisional services and specialties with all aspects of clinical pathway management. Facilitating the smooth running of the patient pathway by ensuring that there are co-ordinated...