Upseller Advisor

2 days ago

Hampstead, United Kingdom Auto Skills UK Full time

SERVICE ADVISOR
Basic Salary - £28,000 + Bonus
Working Hours - Monday - Friday 8:00 - 18:00 + 1 in 4 Saturdays 08:30 - 13:00
Location - Hampstead

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor
- Take Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Meeting and greeting service customers and identifying their service requirements
- Updating customers with technical issues
- Dealing with complaints
- Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor
- Must have previous experience as a Service Advisor
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
- Must be money motivated with confidence in up selling
- Must be fully customer focused, presentable and professionally dressed
- Ability to thrive within a busy service department
- Full clean UK Driving Licence

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