Neighbourhood Services Assistant

4 weeks ago


Leicester, United Kingdom Leicester City Council Full time

**Job details**:
Job reference
- REQ2225

Date posted
- 03/02/2023

Application closing date
- 26/02/2023

Location
- Various locations across Leicester City

Salary
- £21,575 - £21,968 per year

Package
- Total benefit value (includes pension contribution and full holiday entitlement)£29,955

Contractual hours
- 37

Basis
- Full time

Job category/type
- City Services

Attachments

Job Specification.pdf

**Neighbourhood Services Assistant**:
Job description

15 - 37 Hours Per Week / Fixed Term 12 Months

We are looking for a customer focussed and highly motivated individual to join our Neighbourhood Services team to assist in the day to day operation and delivery of library and community services.

Working across a range of our libraries and community centres across the city, you will provide efficient and high-quality customer service to adults and children.

Our Neighbourhood Services runs more than 25 community centres and libraries in Leicester. We offer opportunities to borrow books and use other resources, hire community space, use PCs and be part of groups in our centres. We also have a wide range of information that we provide to community members.

This is working evenings, weekends and Bank Holidays according to the needs of the service based around various locations around the city.

**What you’ll be doing**

Working in our tidy and accessible multi-service centre, library or community centre, you’ll be providing a welcoming service to customers, assisting with promoting the library and community offer as well as encouraging members of the community to use our services. With a wide knowledge of Council services, you’ll signpost and resolve queries from the public and provide consistent and flexible levels of administration and business support to the Council and service area in line with corporate standards.

**What you’ll need**

If you have an interest in delivering library and community services to adults, families, children and young people then we would love to hear from you.

**What we can offer you**

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

**Join us**

**Interview/Assessments will take place on Friday 10th and Monday 13th March 2023.



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