Branch Assistant

3 weeks ago


Belfast, United Kingdom Manpower Full time

An exciting opportunity has arisen in Belfast, BT3 to join our client on a full-time temporary basis until the end of July 2023. Working Monday to Friday 8.30am - 5.00pm, paying £11 - £12 per hour depending on experience.

As a Branch Assistant, you will be responsible for providing direct support to customers who are buy our security products and/or services. You will be working in a busy environment where you will be completing orders with good attention to detail and ensuringthe sales process delivers a high-quality service to our customers. You will be required to drive the van too so you will need a full UK driving licence. You will also work with other departments at our head office to provide sales support whilst using yourknowledge to advise on our product

JOB DUTIES:

- Providing exceptional customer service with existing customers and new customers
- Dealing with multiple tasks - order management, phone queries, stock control, serving on the counter
- Warehouse Duties
- Understand our products, systems, and procedures and upselling products and promos to our customer base.
- Manage the sales process efficiently
- Provide excellent customer support

YOU MUST HAVE:
*Full Driving Licence

Prior sales/customer service experience - preferably in a trades or wholesale environment but equally retail will be considered favorably
- Ability to multi-task
- Excellent communication skills
- Ability to work in a fast-paced, demanding environment
- Ability to work effectively in a team

WE VALUE:

- Previous industry experience in a wholesale distributor or working on a trade counter would be an advantage
- Happy being on the phone to customers providing advice and looking for sales or upselling opportunities



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