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Front of House Team Member

4 months ago

Plymouth, United Kingdom Ben's Farm Shop Ltd Full time

**Great food and fine wine are our passion, and we have an opening to join our friendly front of house team.**

**Our team are consistently knowledgeable and efficient, and as ‘front of house’ you will be an ambassador for Ben’s ethos and a face of the business and will share our passion for good food and great service.**

We have part-time & full-time roles available, 16 to 40 hours per week, with some flexibility, and will include weekend shifts.

Ben’s Farm Shops is the product of Ben Watson’s enthusiasm for great food. He started developing his skills in butchery, curing hams and bacon and making pies and sausages from pigs raised on the family’s Riverford Farm in Devon in 1984. From a converted garage and occasional farm gate sales the business has grown to four thriving farm shops. The shops offer a wide range of groceries as well as products from our own kitchen, and have built our justifiable reputation for being the “real thing”. The name of the business changed from Riverford Farm Shops to Ben’s Farm Shop in 2016 but the ethos and founding principles remain the same.

**Main Responsibilities**:
You will perform a wide variety of routine work including taking orders and advising customers on dishes, serving drinks and food, making barista coffee to a high standard, clearing tables, washing dishes and glasses, plating and serving desserts, helping with events. There's always lots to do and we work as a team. Customer service is our priority and we want customers to feel welcome and have a great time.

**Person Specification**:

- Previous experience of working in a retail or hospitality role - bar, café, bistro or similar environment
- Outgoing, confident in approaching and engaging with customers
- Excellent customer service skills and willingly ‘goes the extra mile’ when appropriate
- Flexible approach to work and hours
- Numerate: giving correct change, counting cash, counting stock
- IT literate - able to use an electronic till to take orders and complete transactions accurately
- Able to follow instructions effectively and consistently
- Friendly, pleasant and outgoing personality
- Gets on well with co-workers and able to work effectively in a small team
- Willing, helpful and trustworthy
- To work in this role, you must be 18 or over.

Work remotely
- No

**Job Types**: Full-time, Part-time
Part-time hours: 40 per week

**Salary**: £11.00-£12.00 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Profit sharing

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Tips

Work Location: One location