Service Advisor

3 weeks ago


Birmingham, United Kingdom Pendragon Full time

**Service Advisor**

**Stratstone BYD Birmingham**

**Salary of £24,400 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**

Are you ready to drive beyond the possible; to work for an industry game-changer alongside a pioneering, well established electric vehicle brand, new to the UK market in 2023?

Here at Stratstone, powered by Pendragon, we’re excited to be embarking on a new and innovative partnership, and we’re looking for a motivational Aftersales Leader to play a key part in shaping our future as we move forwards with one of the most exciting automotive brands to ever hit the UK market.

BYD (Build Your Dreams) is a pioneer in new automotive technology. Having been first established in China in 1995, the brand has since trailblazed the way forwards for electric vehicle technology. Their revolutionary innovations include their Blade Battery and exclusive E-Platform 3.0 interface, both of which have helped their vehicles to achieve five-star Euro NCAP safety ratings, thanks to unrivalled intuitive systems. 2023 sees the launch of this incredible brand in the UK, and we’re looking for a visionary and innovative individual to help drive the new Stratstone and BYD partnership forwards.

**What does the role of Service Advisor involve?**
- Provide estimates for work, and book in service and repair work for our customers’ vehicles
- Advise on a recommended course of action to our customers, and accurately invoice for any work carried out
- Keep our customers fully informed of all available extras, accessories and value products, whilst maximizing the opportunity to upsell

**What qualities do I need to succeed in the Service Advisor role?**
- Background in customer service and an interest in the automotive industry, whether above or below the bonnet
- Flawless organisation skills, and confidence with using computer systems
- Experience of sales, with the ability to maintain customer service levels whilst meeting KPIs and deadlines in a fast-paced environment
- Dedication to providing an incredible service, with a passion for making our customers happy



  • Birmingham, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Birmingham. We are professional, customer-centric and fast-paced. Our work environment includes: - Casual work attire - On-the-job training - Growth opportunities - Safe work environment **Responsibilities**: - Provide excellent customer service to customers. - Answer customer inquiries in a...

  • Service Advisor

    3 weeks ago


    Birmingham, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £25,000 OTE - £33,000 Location - Birmingham   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements...

  • Service Advisor

    3 weeks ago


    Birmingham, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £25,000 OTE - £33,000 Location - Birmingham   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements...

  • Service Advisor

    2 weeks ago


    Birmingham, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - £25,000 OTE - £33,000 Location - Birmingham   Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer...

  • Service Advisor

    4 weeks ago


    Birmingham, United Kingdom Autoskills UK Full time

    Location Birmingham - Sector: Dealership - Job type: Permanent - Salary: £33k per year - Contact: Kelsey White - Contact phone: 0333 222 5978 - Salary high: 33000 - Salary low: 33000 - Job ref: JO0000047316 - Published: 28 minutes ago - Expiry date: 2024-05-16 - Startdate: 18/04/2024 Service Advisor Basic Salary - £25,000 OTE - £33,000 Location -...


  • Birmingham, United Kingdom Holt Recruitment Ltd Full time

    Vehicle Service Advisor – Relocation – Multi-Franchise Dealership  £28,000 to £32,600Our client is a multi-franchise dealer on the Isle of Man, and they are looking for an experienced Vehicle Service Advisor to join their busy Service Department, offering a brilliant opportunity for you to relocate and be able to progress your career as a Vehicle...


  • Birmingham, United Kingdom Holt Recruitment Full time

    Rate: £28000 - £32600 per annum, Benefits: relocation package, bonuses, reduced income taxes Type: Permanent Vehicle Service Advisor Vehicle Service Advisor Relocation Multi-Franchise Dealership £28,000 to £32600 Our client is a multi-franchise dealer on the Isle of Man, and they are looking for an experienced Vehicle Service Advisor to join...

  • Service Advisor

    4 weeks ago


    Birmingham, United Kingdom Jago Consultants Full time

    We are looking for an experienced service advisor to join a busy main dealer in Birmingham. Salary – £22,000 with a £30,000 OTE Daily Duties include : Meeting and greeting customers in a friendly and courteous manner throughout the day. Booking vehicles into the technical workshop. Liaising with the technical workshop to keep track of...


  • Birmingham, United Kingdom Holt Recruitment Full time

    Rate: £28000 - £32600 per annum, Benefits: relocation package, bonuses, reduced income taxes Type: Permanent Vehicle Service Advisor Vehicle Service Advisor Relocation Multi-Franchise Dealership £Our client is a multi-franchise dealer on the Isle of Man, and they are looking for an experienced Vehicle Service Advisor to join their busy...


  • Birmingham, United Kingdom Fusion People Ltd Full time

    **Customer Service Advisor** **Location: Lichfield** **£21k Per Annum** Are you a motivated individual who wants to start a career within the Customer Service and Water & Utilities sector? One of my most prestigious clients are looking for motivated individuals who have the ambition and motivation to start a career within the Customer Service &...


  • Birmingham, United Kingdom Page Personnel Full time

    Temporary Role for 8 Weeks - Global and Growing Manufacturing Company **About Our Client**: My client is a global and growing Manufacturing business based in Birmingham City Centre, seeking a Customer Service Advisor on a temporary basis. As Customer Service Advisor, based in Birmingham, you will be responsible for: - Outbound Calls - Data entry based on...


  • Birmingham, United Kingdom Page Personnel - UK Full time

    Temporary Role for 8 Weeks - Global and Growing Manufacturing Company **About Our Client**: My client is a global and growing Manufacturing business based in Birmingham City Centre, seeking a Customer Service Advisor on a temporary basis. As Customer Service Advisor, based in Birmingham, you will be responsible for: - Outbound Calls - Data entry based on...


  • Birmingham, United Kingdom Niyaa People Ltd Full time

    The opportunity to work for a reputable company in birmingham has become available for a Customer Service Advisor. This position is offering a temporary contract and an easily accessible location via public transport. You will be assisting to deliver priority repairs support, helping to improve the customer service and deliver positive results to their...

  • Service Advisor

    4 weeks ago


    Birmingham, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Ford Birmingham** Here at Bristol Street Motors Ford Birmingham, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £27,500 basic salary...


  • Birmingham, United Kingdom People Solutions Full time

    PORTUGESE SPEAKING CUSTOMER SERVICE ADVISOR MONDAY - FRIDAY : £13.00 PER HOUR People Solutions are looking for a Portuguese speaking Customer Service Advisor for our Client based in Birmingham. The requirement to speak to Portuguese is necessary for this role as you will be speaking to Brazilian Nationals on the phone. Many of the Brazilian Nationals...


  • Birmingham, United Kingdom Page Personnel Full time

    Hybrid Working - 3 Months Temporary Contract **About Our Client**: My client is a Financial Services business based in Birmingham City Centre, seeking a Customer Service Advisor to come on board on a temporary 3 month contract. As Customer Service Advisor, based in Birmingham, you will be responsible for the following: - Undertaking the day-to-day...

  • Service Advisor

    3 hours ago


    Birmingham, United Kingdom Venatu Recruitment Group Full time

    Job descriptionService Advisor, Location: Birmingham "Are you enthusiastic, reliable, organised, and hard working?""Have you got at least 1 year experience within a dealership working in the service department?""Are you looking to start a fresh within a new and supportive team?" Responsibilities:- Greet customers and provide them with a positive experience-...

  • Service Advisor

    24 hours ago


    Birmingham, United Kingdom Venatu Recruitment Group Full time

    Job descriptionService Advisor, Location: Birmingham "Are you enthusiastic, reliable, organised, and hard working?""Have you got at least 1 year experience within a dealership working in the service department?""Are you looking to start a fresh within a new and supportive team?" Responsibilities:- Greet customers and provide them with a positive experience-...

  • Service Advisor

    14 hours ago


    Birmingham, United Kingdom Venatu Recruitment Group Full time

    Job description Service Advisor, Location: Birmingham "Are you enthusiastic, reliable, organised, and hard working?" "Have you got at least 1 year experience within a dealership working in the service department?" "Are you looking to start a fresh within a new and supportive team?" Responsibilities: - Greet customers and provide them with a positive...

  • Service Advisor

    1 day ago


    Birmingham, United Kingdom Venatu Recruitment Group Full time

    Job descriptionService Advisor, Location: Birmingham "Are you enthusiastic, reliable, organised, and hard working?""Have you got at least 1 year experience within a dealership working in the service department?""Are you looking to start a fresh within a new and supportive team?" Responsibilities:- Greet customers and provide them with a positive experience-...