Housekeeper

7 months ago

Bristol, United Kingdom North Bristol NHS Trust Full time

Frailty Unit - Housekeeper

Do you want a role that is part of the patient’s journey through the hospital? Do you enjoy being busy and in a role with pace? If yes, then this could be the role for you.

An exciting opportunity has arisen within Medicine for a Housekeeper in our newly developed frailty unit.

We are looking for an Housekeeper who can work 23 hrs per week, Monday to Sunday as part of a job share to cover our area - 7 days a week. Two x 11.5 hour shifts will be covered on a rotational basis, covering 7am - 7.30pm (11.5hrs).

**The successful postholder’s main duties include**:
To encourage and assist patients to order food and ensure they have assistance to do so. Serve hot/cold snacks. Ensure food is stored, labelled and served at correct temperature. To wash all equipment/utensils, ensure that the ward kitchen is clean and tidy at all times, to assist the Supervisory Sister in maintaining cleaning standards on the ward.

Patients are the most important people in the health service and are at the centre of what we do. Patients and carers are the ‘experts’ in how they feel and what it is like to live with or care for someone with a particular illness or condition. The patients’ experience of our services should guide the way we deliver services and influence how we engage with patients every day in our work.

All staff should communicate effectively in their day to day practice with patients and should support and enable patients/carers to make choices, changes and influence the way their treatment or care is provided. All staff, managers and Board members should work to promote effective patient, carer and public involvement in all elements of their work

We have a duty to involve, engage and consult with patients, carers and families about plans for health facilities and the provision of our services. North Bristol NHS Trust wholeheartedly embraces the principles of patient partnership and has made clear its commitment to involve patients in key aspects of its work, which will be further strengthened through becoming a Foundation Trust.
- To encourage and assist patients to order food, where necessary taking into account special needs and medical requirements as directed by ward staff.
- To ensure people have any assistance they require to eat and drink and to monitor food

intake in conjunction with the ward nurse.
- To prepare and serve hot/cold snacks (e.g. breakfast) as requested - offering a 24 hour snack service.
- To serve meals in conjunction with the nursing team, ensuring patients’ intake is known and that their dietary needs are met.
- To provide eating assistance, e.g. cutting up food, placing food within reach/ feed patients and providing friendly encouragement to patients with regards to eating.
- To prepare hot/cold beverages including appropriate trolley/equipment regularly at scheduled times.
- To ensure all regenerated meals and beverages are served at the correct temperature according to food hygiene regulations and Trust operational policy.
- To prepare areas where food and beverages are served/consumed to ensure a pleasant environment for patients.
- To wash all equipment/utensils used in preparation, regeneration, serving and consuming food and beverages at breakfast and on beverage rounds.
- To check that the ward kitchen is clean and tidy at all times, e.g. discarding out-of-date food and stock rotation beyond the daily clean by the patient support team (PST).
- To ensure refrigerated food is labelled and stored correctly in accordance with Trust operational policy.
- To ensure in conjunction with the ward nurse that discharged and newly admitted patients’ meal requirements are actioned.
- To co-ordinate extra meal requirements that may arise.
- To ensure that patients whose fluid intake is not medically restricted have access to fresh water.

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