Mortgage Intermediary Adviser

5 days ago


Belfast, United Kingdom Danske Bank Full time

**Location**
Donegall Square West, Belfast, Northern Ireland. We want to offer a flexible environment where possible. That might mean working from your base location, home or from other offices across Danske Bank.

**The Role**

**As a Mortgage Intermediary Adviser you’ll**:

- Build and manage relationships with Mortgage Intermediaries. As the source of mortgage business for the Mortgage Intermediary Team, this is a key part of the role and goes beyond servicing daily needs of Intermediaries. Advisers will be expected to build rapport with brokers, talk with knowledge and authority about mortgages and the mortgage market in general and discuss cases and service issues with sensitivity.
- Have meetings with brokers in support of the wider sales and marketing objectives of the team as required. For example, attend mortgage network events and Danske broker presentations.
- Support and service the needs of Mortgage Intermediaries through appropriate workload prioritization and effective handling of queries received within unit service levels.
- Ensure Mortgage Intermediaries and their clients are provided with service that is compliant with all existing legal, regulatory and voluntary code obligations and all bank standards, policies, processes and procedures.

**What skills / qualifications will you need?**:

- Essential- Proven experience of working in a fast-paced and demanding environment with multiple stakeholders.
- Strong desire to work in the wider Danske Bank homebuying team.
- Experience of working in a customer-focused environment, with a hunger to provide the best customer experience possible.
- Ability to monitor, analyse and interpret complex data to manage issues and resolve any issues quickly and effectively.
- Confident manner, excellent interpersonal, communication and written skills.
- Team player, with the ability to positively influence stakeholders and colleagues as well as the ability to build and maintain a productive network of relationships.
- Preferred- CeMAP qualifications

**Salary & Benefits**:

- Annual salary starting between £19,216 - £24,015 depending on experience.
- 32 days’ leave per year (22 days’ annual leave plus 10 paid bank holidays).
- Company pension contribution - we will contribute up to 10% of your salary.
- Funded private medical care provided by Benenden.
- Access to ‘Danske Discounts’ offering discount on a wide range of products and activities such as eating out, fashion, accommodation, motoring and gym membership.
- Financial support for Further Education after successful completion of 12 months service.
- Cycle to Work scheme.

**Please Note**:

- This is a full time role at 35 hours per week.

**Why we think you’ll love it here**:
**_We are a flexible employer
- **

Our hybrid working model is based on our colleagues’ need to concentrate, collaborate and connect.

It provides flexibility of work location within a framework where an individual’s role allows:

- Minimum 1 day in the office per week
- Minimum 2 days at home per week
- Remaining time is a choice of home, local branch or office locations

We have comprehensive support virtually and in person to support you as you start your career with us.

We want to be the best bank for our customers, colleagues, partners and society. Visit our social media channels (Danske Bank UK on LinkedIn, Twitter, Facebook and Instagram) or read more about our approach to being a responsible business here: danskebank.co.uk/responsibility

**_We embrace Diversity, Inclusion and Belonging
- **

We embrace diversity and create an inclusive culture where differences are seen as a strength and where people feel valued and realise their full potential. This is vital to how we approach our talent strategy.

It’s our mission to make a home for our colleagues. A place, for all colleagues to feel free to be seen the way they want to be seen, to be validated and to know that their voice matters. We want you to be able to confidently say “I work for Danske Bank, and Danske Bank works for me: I feel included and I belong”

**Sound Good?**
We’d love to hear from you. If you would like to apply, please make sure your CV includes enough detail to show how you meet the criteria we’ve set out here.

To submit your CV, click ‘ apply’.

Good luck

Danske Bank is committed to providing equality of opportunity for all.


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