General Assistant

4 days ago


Winchester, United Kingdom The Winchester Hotel & Spa Full time

**The Winchester Hotel & Spa**

The Winchester Hotel & Spa has been one of Winchester’s most popular destinations for weekend getaways and spa breaks for over 20 years.

The hotel consists of 96 bedrooms across four room types, a relaxing spa with a range of professional treatments as well as a refreshing pool and hot tub, flexible function rooms and a stylish bar and restaurant to enjoy throughout the day.

**Role : General Assistant**

The Winchester Hotel is looking for an enthusiastic, passionate, and authentic person to join our growing team as a General Assistant

**What’s in it for me?**

F&B discounts and £45 rooms at all Axiom Hospitality Hotels (yes, this includes our 4- and 5-star hotels in London).

Discounts across retail, restaurants, events and more, through our Perk Box benefits portal.

Access to our Employee Assistance Line to support your Mental Health and Wellbeing.

A growing team with great training, progression, and promotion opportunity.

**What will I be responsible for?**

**As a General Assistant you will be in a unique position to gain skills and experience in all areas of the Hotel. No two days will be the same but tasks may include (but will not be limited to)**:

- Working in the restaurant to ensure it is clean and prepared for guests, serving guests on the bar and helping in the restaurant during breakfast/dinner service
- Working in the kitchen to prepare food and do a small amount of cooking
- Working in the kitchen to ensure all areas are kept clean and tidy
- Working in the Housekeeping department, removing dirty linen from rooms and remaking beds, cleaning and making rooms up to Hotel standards.
- Working on reception, meeting and greeting guests, checking them in/out and responding to all customer enquiries
- Working in the Spa and Health Club, meeting and greeting guests and ensuring the area is presentable at all times.

**Is this General Assistant role right for me?**
- Is positive, calm and approachable across a wide range of situations
- Can make guests and their needs a primary focus
- Is enthusiastic about change
- Is detail focussed, innovative and forward thinking
- Can work under pressure
- Is flexible and adaptable
- Is highly self motivated, confident and decisive
- Has experience in the hospitality industry

**At Axiom Hospitality we offer our people a world of opportunity.**

At Axiom Hospitality, we drive the performance of hotels in prime locations to deliver value to our investors and owners.

At Axiom Hospitality we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations.

We are proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills.

**Job Type**: Casual, 0 hour contract

**Job Types**: Part-time, Permanent, Zero hours contract
Part-time hours: 0-40 per week

**Salary**: £9.50-£10.42 per hour

**Benefits**:

- Company pension
- Discounted or free food
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Tips

Ability to commute/relocate:

- Worthy Lane, SO23 7AB: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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