Tool Hire Supervisor

This role is working with **Jewson **in **Truro** part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

**Tool Hire Supervisor**

At Jewson we pride ourselves on our ability to provide a great welcome to our customers, being proactive when helping them, being trusted, and recognised for our ‘customer first’ approach. If you enjoy a customer-facing role where you are responsible for driving sales and business opportunities, and enjoy working with mechanical equipment, then this Tool Hire Supervisor could be a great opportunity for you.

This Tool Hire Supervisor role is working in our **Jewson Branch** in **Truro**.

**What will I be doing in this role?**

The Tool Hire Supervisor role is a varied and busy role. You will be focused on generating profitable business by building relationships with customers both face to face and via the telephone to achieve maximum sales, while ensuring effective and efficient running of Tool Hire in line with Health & Safety guidelines.

This role offers a varied mix of customer / account management and commercial focus.

We can provide you with the product knowledge needed, however we need you to bring with you the right driver, determination and understanding of how to maximise on sales opportunities.

**What skills are we looking for?**
- A customer-focused approach and the ability to develop and maintain excellent relationships with customers and suppliers
- Strong commercial acumen and the ability to manage customer needs whilst maximising profit
- A positive attitude and the desire to want to continually improve our service
- A full driving licence to be able to deliver equipment locally

**What will I be doing?**

Our Tool Hire Supervisors are essential within the branch network, you will build relationships with Customers and understand their wider requirements in order to maximise sales growth

In order to support our customers and deliver a great service you will;
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
- Supervising a small team to ensure that great relationships are developed with new and existing Customers, understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise tool hire delivery and collection, keeping customers updated throughout their journey
- Collaborate with the wider network to support Customer requirements and business activities
- Get to know the local market to support plans for sales growth
- You may be occasionally required to carry out basic maintenance and cleaning of our tool hire equipment in the workshop
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
- Work with colleagues to suggest opportunities for improvement

**Who are we?**

At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

We’d love to hear from you, hit apply And a member of our Internal Recruitment team will be in contact with you.

Work Location: One location