Credit Controller

2 weeks ago


Manchester, United Kingdom Dentsu Aegis Network Full time

Job Title:
Credit Controller - Perm & FTC

**Job Description**:
What you will be doing

We’re looking for two Credit Controllers to join Dentsu and be responsible for complex collection of outstanding receivables. This includes personal telephone contact for prompt payment of invoices and perform account reconciliation activities.

As Credit Controller you’ll manage breaches in the credit insurance policies and supervise activities of the offshore Collections team. In addition, dispute management cases will need to be followed up, according to defined collection processes for nominated Dentsu entities, working to resolving disputes, including working with Client and operations teams.

The difference you’ll make- Monitoring of selected complex Accounts Receivable portfolio - aged or disputed- Daily collection of outstanding receivables according to defined collection processes for the assigned Media portfolio- Collect receivables and client specific information to support cash target achievement- Sending statements and reconciling complex accounts regularly (depending on customer’s payment cycles) to resolve issues on accounts- Escalation of non-paying customers to the appropriate level within the organization according to defined collections processes- Weekly reviews of the cash collection performance vs targets, working proactively with the business to analyse and build the forecasts, improves data capture and process, and helps generate useful insight to share with the business- Involvement in internal and external audits, including the preparation of information requests for review

What you’ll bring- Experienced Credit Controller with prior experience in collections and dispute resolution within a B2B setting- The ability to establish and develop a professional working relationship and project credibility working with the internal and external customers- Good excel knowledge and experience with (financial) administrative computer systems- Ability to work independently, self-starter, taking initiative for improvements- Accurate and organized, able to handle deadlines and maintain a high-quality level of accuracy of reporting activities

It would also be nice for you to have- San eye for detail with a problem solving mindset- Team player, provide backup and support to meet overall team goals

What else you need to know

We are recruiting for one permanent role and one fixed term role that will run until 31st December 2023. The team is based in our Manchester office but operates under flexible working arrangements.

About dentsu international

Part of Dentsu Group, Dentsu International is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive better business and societal outcomes. This is delivered through five global leadership brands - Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.

Dentsu International’s radically collaborative team of diverse creators unifies people, clients and capabilities through horizontal creativity to help clients create culture, change society, and invent the future.

Powered by 100% renewable energy, Dentsu International operates in over 145 markets worldwide with more than 46,000 dedicated specialists, and partners with 95 of the top 100 global advertisers.

About Dentsu Group (dentsu)

Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.

With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client-centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.

How we’ll reward you

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about. So, whether yo


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