Technical Administrator

3 weeks ago


Stevenage, United Kingdom ISS Facility Services Full time

**Technical Administrator**

**Stevenage**

Competitive salary with excellent benefits - please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed

As Technical Administrator you will provide support to the Delivery Manager in a professional, consistent and customer focussed style and to a standard appropriate to business needs.

You will provide a proactive customer focused switchboard service to MBDA, by being the central point of contact for all employee and customer calls to MBDA.

The Technical Administrator will provide effective communication with the client, peers and management team is essential at all times - ensuring all jobs are processed in line with our agreed service level agreements and priority response guidelines.

**Key Responsibilities**_**_
- Provide Assistance to the Engineering team and maintenance Manager
- To provide a prompt, efficient and polite response to both internal and external customer requests
- To provide co-ordination of meetings/conferences/VIP events
- To communicate with colleagues and customers at all levels on a daily basis
- Ensure full understanding of management tools (management system) and support updates of procedures in line with own activities and be prepared for audit by peers
- Assist the Maintenance Manager with Sub contractor management and filing of service sheets
- Chase up and be the point of contact for PPMs delivered on site through Planon
- Be conversant with the company’s Health and Safety policy is adhered to in all respects
- Assist with payroll duties and T&A System

**Professional and personal competencies/qualifications**_**_
- IOSH Certificate (or studying for that qualification)
- Good communication skills
- Good IT skills, particularly Microsoft Office products
- Be able to work on own initiative and schedule own work
- Be able to plan and co-ordinate

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

**If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739**

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: 107515



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