Infrastructure Consultant
6 days ago
Infrastructure Consultant
- Hybrid working two days in office three from home.
A fantastic opportunity has arisen for an Infrastructure Consultant to join a well established blue chip organisation.
A SNAPSHOT OF WHAT YOU WILL BE DOING:
Firstly, the configuration, deployment, testing, maintenance, monitoring and trouble resolutions of infrastructure components to provide a robust, industry standard, infrastructure platform.
Secondly, server management, including Citrix, Virtualisation, Active Directory, Group Policy, Domain Name System (DNS), File/Print Servers, PKI infrastructure and the Windows OS family.
FURTHERMORE
Support, install, maintain, and troubleshoot server, storage and related software for data centre infrastructure. And also, monitor server and storage infrastructure for failures and performance problems.
dminister the corporate backup system.
Work with internal business units to research, evaluate, test, pilot, document, implement and transition into support teams new software and hardware.
Lastly, respond to incidents logged in the Incident Management system and provide end users with a technical solution within Service Level Agreements. Escalate and work with vendors when required.
Provide technical assistance and co-ordinate with business owners to complete project requirements and act as point of technical escalation and expertise.
Implement and administer scheduled tasks.
Identify and escalate service issues accordingly.
Verify, approve, recommend and deploy changes via the ITIL change management process.
Act as a role model for technical competence, helpfulness, facilitation of learning and teamwork.
Finally, proactively maintain and develop technical accreditations, knowledge, skills and experience through vendor contact, industry sources, formalised training and development plan.
IDEALLY, WE ARE LOOKING FOR THE BELOW KEY SKILLS, EXPERIENCE AND ATTRIBUTES:
Firstly, experience in working with Internal IT consultants to better understand issues and solutions.
Secondly, 5 years' experience in a similar SLA driven support role.
Most importantly, proven track record of great service and working with complex server and storage infrastructure delivering projects.
Furthermore, industry recognised qualifications in relevant areas of current Microsoft Server operating systems.
Solid understanding of virtualisation technologies, server, storage and backup technologies.
Working Knowledge of Cloud technologies, Citrix Workplace - Virtual Apps and Desktops.
Experience or education in IT security concepts and best practices.
Finally, comprehension of ITIL Service Operations Framework (Incident, Change, Problem and Major Incident Management)
Desirable
Hands on knowledge of VMware environments - 6.7+m, SAN storage, Microsoft Exchange and SQL Server.
Good understanding of Azure, Terraform and Server Hardware.
Working knowledge of PowerShell scripting, Microsoft Clustering and Public Cloud exposure.
Finally, experience in Linux OS (i.e. Debian /Ubuntu) and have Networking fundamentals
If you are interested in our IT Infrastructure Consulting positions, have experience but have questions, contact GTS today.
Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
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