Hospitality Assistant

2 months ago

Harrogate, United Kingdom Harcourt Gardens Full time

**Hospitality ASSISTANT**

**At Springfield Care Villages we've been providing kind, compassionate care in beautiful, uplifting, award winning environments for over 50 years and we're looking for a hospitality assistant to join us at Harcourt Gardens Care Home.**

**We are a Yorkshire based group and the wellbeing of our people is at the heart of everything we do. We strive to be the best in everything we do, so if you are looking for a new opportunity either part time or full time, or a change of career where you can make a difference, we can help you.**

**About the Role**

The role is all about great and consistent customer service delivery for the people who live with us and those who visit Harcourt Gardens, serving delicious food and hot and cold drinks, whilst maintaining the highest level of food safety in a tasteful and homely environment. We at Harcourt Gardens believe that within our 5 star beautiful setting where person centred approach is everything, the quality of life can be improved further with simple pleasures of delicious food and drinks served with individuals’ needs and preferences in mind and communicating with them to ensure they're catered for in the way they prefer.

**About You**

Care home or kitchen experience is not essential for this role as we will offer full, dynamic training. The skills we’re looking for include:

- Kind and caring with passion for people always maintaining the highest customer care standards.
- Listening and great at making conversation with people from all walks of life.
- Team player who works really well with others.
- By achieving this, you will contribute to the delivery of our mission.
- We are looking for a smartly-dressed, happy to help and bubbly character to be front of house and build relationships with residents.

**About Us**

Harcourt Gardens is a beautiful care home in a fantastic location, within the heart of the local community. We offer residential and dementia care, as well as respite breaks. Our dining rooms and restaurants serve delicious and nutritionally balanced meals all prepared by our experienced chefs.
The skills and experience of our team members means that Harcourt Gardens is beautiful to live in, operated professionally, and provides very high standards of care.

**Rewards and Benefits**

We support all our staff personally and professionally, and we commit to making your time with us happy and fulfilling.

We are recognised by Investors in People. The award demonstrates the work we are putting into our people management, including our growing focus on staff wellbeing. The feedback our teams shared with IIP is wonderful to read, and the process has highlighted some great areas for continued growth. The accreditation contributes to our goal for Springfield to be known as a great place for people to start, grow and develop their career in care.

In addition, we offer a fantastic package of benefits including:

- Competitive rates of pay
- Excellent induction and ongoing training
- Healthcare plan offering 24/7 access to doctors and counsellors, cashback on prescriptions, eye care, dental care and more.
- Flexible working hours to ensure you have the work / life balance that you require
- Discount card for money off at 100s of high street stores.
- Mental health first aiders and dedicated Wellbeing Employee Lead
- Referral bonuses
- Employee of the month incentive
- Seasonal giveaways
- Long service awards

Everyone is important and we all treat each other as we would like to be treated ourselves. Springfield strives to make a positive difference to the lives and wellbeing of its residents and staff alike.

Do you want to make a positive difference? If so, get in touch and we can help you grow your career with us. You could be working in a great place with great people in no time at all

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £10.75 per hour

Work Location: In person

Reference ID: 207101INDCV

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