Breakfast Attendant

3 weeks ago


Motherwell, United Kingdom Holiday Inn Express Strathclyde Park Full time

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

Responsibilities will include:

- Ensuring our breakfast area and public areas are kept to a high standard.
- Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
- Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working
- Engaging with all our guests.
- Clear clean and reset tables for quick turnaround.
- Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
- Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
- Have a complete knowledge of standards of Express brand standards
- Ability to perform job function with attention to detail speed and accuracy
- Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
- Demonstrates a positive attitude and a desire to be of service to others
- Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy
- Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner.

Full training will be provided.

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Day shift

Work Location: One location

Reference ID: Breakfast