Reviews Officer

6 months ago


Shrewsbury, United Kingdom Fox Morris Group Full time

**Reviews Officer - Shropshire Council**

**Rate - Negotiable 3/6 months Contract**

The Officers will be expected to deliver a professional, customer focussed and high-quality service whilst maximising revenue and reducing arrears through the administration, collection and recovery of Council Tax.

Dealing directly with the public, you will be able to answer end to end (billing to recovery) written correspondence accurately and proactively liaise with taxpayers on the telephone where necessary.

Your role will be varied as whilst you will predominantly be dealing with customer correspondence, the nature of the arrears maximisation work means you will must have the ability to deal with all stages of billing and collection, through written correspondence and your excellent communication and negotiation skills.

You will need to be decisive and confident in your decision making and have a full awareness of the processes and legislation relating to Council Tax.

You will act as a contact person for some customers requiring you to build ongoing relationships, focussing on their needs and collating information necessary to ensure our records are updated accurately and in a timely fashion.

e.g., high value and risk debtors.
- To accurately maintain and update council tax account records to ensure prompt billing and collection of council tax using the council’s computer system.
- To maintain a knowledge and awareness of all aspects of Local Taxation legislation and regulations.
- To assist in the effective and efficient collection of outstanding council tax due to the council.
- To propose and check refunds of overpaid council tax for accounts in credit.
- To deal with customer enquiries by telephone and letter in accordance with Service standards.
- To provide a high level of customer service at all times.
- To negotiate and monitor arrangements within the guidelines set in the Council’s collection policy.
- To liaise with various external agencies and organisations and relevant officers or agents of the Council in respect all council tax liability matters.
- To communicate with third parties such as employers, DWP, CAB in relation to billing and collection of council tax as appropriate. This role does require a standard DBS.

IF YOU WISH TO APPLY PLEASE RESPOND FIRSTLY WITH AN UP TO DATE CV, AVAILABILITY/ NOTICE PERIOD, THE ROLE YOU WOULD LIKE TO APPLY FOR & THE HOURLY RATE YOU REQUIRE.

We do not hold CV’s on file without first speaking.

**Job Type**: Temporary contract

**Salary**: £18.00-£24.00 per hour

Expected hours: 36 per week

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Shrewsbury: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Council Tax: 1 year (required)

Work Location: In person


  • Compliance Officer

    6 months ago


    Shrewsbury, United Kingdom Enable recruitment Full time

    **Up to £31,000 salary.**: - **Hybrid and Flexible Working.**: - **Supportive, forward thinking culture.** We are working with a Legal-500 recognised law firm in Shrewsbury, to find a Compliance Officer for their tight-knit Risk and Compliance team. You’ll be working as part of a reputable and friendly team to ensure that regulatory compliance is...

  • Compliance Officer

    5 months ago


    Shrewsbury, United Kingdom Lanyon Bowdler Solicitors Full time

    **Shrewsbury**: **N/A**: **Compliance Officer - Shrewsbury** **£25,000-£31,100 per annum DOE** We are a leading legal firm, as recognised by Chambers UK and The Legal 500. Well known in the market for offering a friendly service and professional advice, with offices throughout Shropshire, Herefordshire and into North Wales. The opportunity has arisen for...

  • Executive Assistant

    5 months ago


    Shrewsbury, United Kingdom Seladore Legal Full time

    **Executive Assistant / Office Manager** Location Shrewsbury Contract Type: Permanent Hours: Full time **Salary**: £45,000 - £55,000 Benefits: Competitive We are looking for a highly experienced Executive Assistant to become a central part of our operational team at Seladore Legal. Ideally, with experience/understanding of with working with a Law firm...


  • Shrewsbury, Shropshire, United Kingdom Kuehne + Nagel AS Full time

    As a key member of the Kuehne + Nagel Government and Defence (KNGD) team, we are seeking a highly skilled Principal Information Assurance Officer to ensure the company's compliance with IT security policies and procedures.Key Responsibilities:Develop and maintain documentation, guidelines, standards, processes, policies, and other relevant materials in line...


  • Shrewsbury, United Kingdom MacIntyre Full time

    **Are you experienced in the health and social care sector and looking for your next opportunity?** We are seeking a confident and experienced Business Support Officer to assist with the implementation and management of our new online rota planning system. This temporary role is crucial for providing support across the vast Shropshire area, working closely...

  • Security Officer

    5 months ago


    Shrewsbury, United Kingdom Mitie Full time

    **REF 50729** **Hospital Security officer - Shrewsbury** **Shift pattern: 4 on 4 off, Days and Nights, 12h shifts** **Hourly rate: £11.30 Per Hour** **Job Overview** - To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent...


  • Shrewsbury, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

    Job summary Thank you for your interest in joining us as Deputy Chief Operating Officer; these posts are vital leadership roles within our organisation. The Shrewsbury & Telford Hospital NHS Trust has a wide-ranging improvement programme, including key operational commitments to improve access to Urgent & Emergency Care, Elective services, Cancer...


  • Shrewsbury, United Kingdom TEAM Full time

    A grant-awarding charity helping local voluntary and community groups is looking for a Grants Administrator to play a crucial role in the smooth and efficient delivery of the Foundations grant-making programmes. You will be providing comprehensive administrative support for the entire process from the initial application stage, assisting with the application...


  • Shrewsbury, United Kingdom TEAM Full time

    A grant-awarding charity helping local voluntary and community groups is looking for a Grants Administrator to play a crucial role in the smooth and efficient delivery of the Foundations grant-making programmes. You will be providing comprehensive administrative support for the entire process from the initial application stage, assisting with the...


  • Shrewsbury, United Kingdom TEAM Full time

    A grant-awarding charity helping local voluntary and community groups is looking for a Grants Administrator to play a crucial role in the smooth and efficient delivery of the Foundations grant-making programmes. You will be providing comprehensive administrative support for the entire process from the initial application stage, assisting with the...


  • Shrewsbury, United Kingdom TEAM Full time

    A grant-awarding charity helping local voluntary and community groups is looking for a Grants Administrator to play a crucial role in the smooth and efficient delivery of the Foundations grant-making programmes.Make your application after reading the following skill and qualification requirements for this position. You will be providing comprehensive...

  • Office Administrator

    5 months ago


    Shrewsbury, United Kingdom SPEL Products Full time

    Be part of family run business who, for over 50 years, have been protecting the planet from water pollution with quality, market leading products. SPEL manufacture GRP stormwater pollution control systems and SuDS certified water quality products for a range of sites globally, including airports and RAF bases, schools, and large-scale distribution centres....


  • Shrewsbury, United Kingdom Adcote School for Girls Full time

    **PURPOSE OF JOB** To be responsible for the school’s development and use of our Management Information System (ENGAGE) to support school improvement and data systems including responsibility for the planning and delivery of the school’s exams ensuring that the school adheres to all regulations, in addition to supporting the administrative functions of...


  • Shrewsbury, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

    Job summary An exciting opportunity has arisen for a Band 4 Cellular Pathology Officer Lead to join the Cell Path team . The post holder will be responsible for ensuring robust systems are in place for the management and co-ordination of the Cellular Pathology office, providing comprehensive administrative support and knowledge to the Consultant...

  • Assets Data

    3 weeks ago


    Shrewsbury, Shropshire, United Kingdom Guidant Global Full time

    The Maintenance Planner is responsible to provide short/medium term planning requirements and Material Planning requirements to support aircraft scheduled maintenance inputs. Responsibilities To ensure that all appropriate legislative and Company Procedures are adhered to in order to ensure that the Company remains compliant and aircraft airworthy. ...


  • Shrewsbury, Shropshire, United Kingdom Shrewsbury and Telford Hospital NHS Trust Full time

    About the RoleWe are seeking a highly skilled Chief Operating Officer and Deputy CEO to lead our transformation programmes and drive excellence in healthcare delivery.This senior management role requires strong leadership, strategic thinking, and operational expertise to achieve our corporate objectives and improve patient care.Main...

  • HR Advisor

    5 months ago


    Shrewsbury, United Kingdom The Wildlife Trusts Full time

    **Permanent** **Part time, 0.6 FTE (21 hours per week)** **Closing date: 21 August** **About the role** The Trust has grown significantly in recent years, and since 2020 has adopted new and more agile ways of working. HR processes and procedures are robust but there may be scope to modernise in some areas. In particular we aim to harmonise our HR systems...


  • Shrewsbury, Shropshire, United Kingdom Severn Trent Full time

    Job Summary:We are seeking a highly skilled Senior Environmental Officer to join our Water Quality and Environment team at Severn Trent. The successful candidate will be responsible for managing environmental risks across designated regions, ensuring compliance with environmental permits and regulations, and facilitating Environment Agency audits.Key...


  • Shrewsbury, Shropshire, United Kingdom Prince Personnel Limited Full time

    HR Administrator RoleThis is a fantastic opportunity for a skilled and organized HR Administrator to join Prince Personnel Limited in Shrewsbury. Our client is looking for someone with excellent communication and interpersonal skills to assist with HR-related tasks and support the growth of the company.Key responsibilities will include maintaining accurate...


  • Shrewsbury, Shropshire, United Kingdom TEAM Full time

    A grant-awarding charity helping local voluntary and community groups is looking for a Grants Administrator to play a crucial role in the smooth and efficient delivery of the Foundations grant-making programmes. You will be providing comprehensive administrative support for the entire process from the initial application stage, assisting with the...