Warehouse Team Leader

5 months ago

Aylesford, United Kingdom Fowler Welch Full time

**Company Description**
A multi award winning supply chain specialist working with retailers, wholesalers and manufacturers across the UK. We live by a simple set of values: to delight our customers, maximise our efficiency, be socially responsible and be an employer of choice.

Shift Pattern - Sunday to Tuesday and Thursday 19:00-07:00

Pay Rate - £13.78-£16.54

The role holder will coordinate the operational shift from end to end to ensure that all KPI’s and customer service levels are achieved.

To deliver this the role holder will need to monitor staff safety & welfare, operational process compliance and daily operational targets & KPIs ensuring this considers company standards and agreed customer service level parameters during your shift.

**Main Responsibilities**:

- Ensure that you safeguard the Health, Safety & Welfare of your team, visitors and all colleagues under your control
- Ensure all practices and procedures are carried out in line with legislation and Company Safety, Health, Environment and Quality policy BRC guidelines and HACCP
- To deliver excellent levels of service to the customer
- Support the Supervisor to monitor and control costs and proactively and manage them against budget
- To liaise closely with other Shifts Managers & Team Leaders in Aylesford to develop strong working relationships and ensure understanding of each other’s issues, joint resolution of problems and achieve efficiencies between departments.
- To liaise with the Stock & Admin Controllers to ensure that stock counts, PI, inventory investigations and all other key inventory functions are supported and completed.
- Ensure that company standards of hygiene and housekeeping are maintained at all times
- Ensure that M.H.E. check / inspection procedures are followed and is operated appropriately.
- Maintain department discipline including time keeping, conduct and performance with the support of HR and utilising the Company’s policy and procedures where appropriate and escalating issues when necessary.
- To ensure staff rotas are updated and correct levels of staffing are used.
- Identify the training and development needs for departmental Colleagues and coach/organise/oversee solutions using own knowledge and company training tools.
- Drive the culture of the site forward at all times

**Qualifications**
- Previous experience in a supervisory role within a warehouse environment
- Able to motivate, coach and encourage others to achieve.
- Able to train and provide ongoing training support for individuals and small groups.
- Understanding of operational flow within temperature controlled FMCG warehouse
- BRC standards of operation
- Food hygiene standards and methodology
- Receiving, storage, picking and loading processes
- BG hygiene standards
- Strong communication skills.
- Customer oriented
- Process driven to continually improve ways of working.

**Additional Information**
As part of its Drive to make Fowler Welch a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

- Competitive salary
- Competive holiday entitlement
- Pension scheme
- Life Assurance
- Health cash plans
- Retail discounts via our benefit platform

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