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Administrator

7 months ago

Oxford, United Kingdom The Recruitment Group Full time

Our client, a major servicing organisation for one of Oxford’s largest employers, are looking for a Helpdesk Administrator on an ongoing temporary contract with possibility of a permanent placement.

This role forms part of the Helpdesk team in delivering a professional customer care and job dispatch service whilst maintaining confidentiality at all times.

**As the Administrator, your responsibilities will be**:

- Log calls and enquiries effectively, relaying information to fellow staff
- Process and monitor customer requests
- Managing complaints effectively
- Achieve Health and Safety responsibilities
- Demonstrate the ability to work on their own initiative
- Enjoy working with people
- Demonstrate excellent oral & written communication skills
- Must show good interpersonal relationships

The hours of work will be on a rota basis.

**We wish you the best of luck in your job search**

**If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.**

**Job Types**: Full-time, Temporary contract, Temp to perm

**Salary**: £12.18 per hour

**Benefits**:

- Company pension

Work Location: In person