Proposal Advisor

3 weeks ago


Motherwell, United Kingdom Peter Vardy Full time

**Proposals Advisor**

**Eurocentral, Motherwell**

**£18,000 basic + Bonus up to £24,000**

**Full Time - 40hrs p/w shifts Monday to Sunday.**

Have you got what it takes to join our team of money-saving ninjas? Fighting to make cars affordable and accessible for everyone?

Join CarMoney, a rapidly growing digital financial-services company based in Eurocentral, just off the M8 between Glasgow and Edinburgh. We are currently recruiting for a Proposals Advisor to support their thriving and growing sales team. As a Proposals Advisor you will take complete customer proposals and process them through DealTrak and Lender systems to achieve the best possible customer outcome. You will evaluate a proposal and make autonomous decisions on which lenders to use based on the customers vehicle and financial requirements and based on their credit history. The Proposals Advisor should be able to work within tight timescales and have the ability to work collaboratively with customers, lenders and sales team advisors to achieve the best possible outcome.

**The role of the Proposals Advisor will involve but not be limited to**:

- Processing completed proposals to achieve a credit decision within 1 hour of receipt of proposal.
- Achieving the best possible outcome/APR/borrow for a customer based on their demands and needs.
- Adhere to our lender policies and ensure business underwritten is accurate.
- Adhere to FCA regulatory framework. Build and maintain strong customer relationships.
- Achieve minimum level of 66% Credit acceptance rate
- Ability to maintain an organised workflow.
- Obtain any missing or additional information as requested by our lenders.
- Aim to answer all inbound calls for the business, quickly transferring the customer to the correct advisor/department.

**Skills**:

- Good level of administration experience
- Ability to pick up processes quickly and work in fast paced environment.
- Underwriting or similar process driven evaluation experience is advantageous.
- Exceptional Customer Service experience
- Competent and confident to handle outbound and inbound calls
- First class written and oral communication skills
- Understanding of how conversion is worked out (% calculations)
- Excellent organisational skills

Due to location and shifts a driving licence would be ideal.

**Your Net Better off -**

**Financial Wellbeing**
- Best pay scheme for best performance
- PV Cares - Employee discounts and Lease car options
- High Flyers incentives
- 30 days holiday plus additional for long service

**Mental Wellbeing**
- Mental Health MOT’s
- Dedicated In house counselling team.
- Mental Health First Aid Training (Manager)
- Life Assurance

**Physical Wellbeing**
- Covid health and safety measures
- Access to PV Wellness and Fitness App
- Vardy Vacation Programme
- Cycle Scheme

**Spiritual Wellbeing**
- Company Chaplin support
- Giving back programme
- Mentor Programme
- Colleague Events - Family events, Children’s Christmas party, V in the Barn, The Ball


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