Ferrari Workshop Controller
7 months ago
Our Ferrari Dealership in Swindon is looking to appoint an organised, enthusiastic, Workshop Controller to lead our team of Technicians.
Reporting to the Service Manager, the main job function consists of:
- Demonstrating excellent leadership and communication skills
- Mentoring and developing our team of Technicians to ensure they are meeting all aspects of the Ferrari certification programme and their own personal development.
- Responsibility for the quality of Technician output, ensuring we are maximising productivities, efficiencies and profitability.
- Carry out monthly performance reviews providing feedback and support.
- Managing and delegating the workload ensuring efficient running of the workshop.
- Providing clear lines of communication between workshop and service advisors to ensure our customers’ expectations are prioritised.
- Ensuring all aspects of Health and Safety are maintained in the Workshop.
- Ensuring our workshop facilities and standards are maintained.
Essential Skills:
The individual should be proactive, process driven and committed to meet the high quality of work expected from our customers and brand, whilst managing a busy professional team. The ability to quickly prioritise and make decisions employing your excellent communication skills, both verbally and written.
- Experience as a Senior Technician, Team Leader or Workshop Controller in a busy workshop is preferred
- Qualified to NVQ Level 3 in Light Vehicle Maintenance and Repair would be advantageous
- Understanding of Health and Safety in a workshop environment
- Excellent communication and leadership skills
- Full UK Driving Licence
Ideally, you will have the ability to work in a high-pressured environment and have fantastic leadership skills that can drive the team forward to success. You should strive for operational excellence and have a strategic mind-set, whilst ensuring that the customer always comes first.
The quality of work delivered is of paramount importance and you will be responsible for ensuring that there is a first-time fix for every repair.
**Working at Ferrari Swindon**: Explore location
Dick Lovett Ferrari Swindon is situated on Frankland Road, which is a short distance from Junction 16 of the M4 motorway. Our flagship dealership opened in 2012, and the Ferrari brand has been the pinnacle of Dick Lovett since we began representing Ferrari in 1971 as an official Dino dealer.
When you join the team at Ferrari, you become part of a unique, passionate team with a drive to create a future-focused team in which their people are their greatest asset. The pairing of the Ferrari brand with the support of a family-run company, is a recipe for a successful career and a brilliant future.
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- Check my commute**Working in the Vehicle Technicians team**: Explore team
Working in the Vehicle Technicians Team is an exciting opportunity for anyone interested in working with cars or motorbikes. Our workshops are equipped with modern tools and technology, ensuring a clean and safe working environment.
The Team is responsible for a diverse range of tasks, including vehicle servicing, repairs, MOTs, pre-delivery inspections, and diagnostic activities. Rest assured; you’ll have all the necessary resources at your disposal to ensure the job is done right the first time.
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