Technical Consultant

5 months ago


South Gloucestershire, United Kingdom Ostratto Full time

This is a remote position.
- Researching and identifying solutions to software and hardware issues for our clients
- Diagnose and troubleshoot technical issues (cloud-based software, communication tools, websites and databases, networks, security products, computer equipment, operating systems etc)
- Communicate with clients via either telephone or our support desk system within defined SLA's
- Provide prompt and accurate feedback to customer questions and issues by referring to our internal database or external resources to provide accurate technical solutions
- Prioritise and manage multiple support tickets at one time and follow up with clients to ensure their systems are fully functional after troubleshooting
- Assist the Sales team with technical queries and draft designs of potential new client implementations
- Build and deploy new client systems and complex platforms as required
- Researching and testing new solutions to add to our portfolio
- Properly escalate unresolved issues, where appropriate, to relevant internal teams

**Requirements**:
**Requirements**:

- Full clean driving licence
- Reliable car
- Amazing customer service skills and ability to resolve questions efficiently, effectively and politely
- Strong communication and interpersonal skills
- Social and outgoing and easily able to build relationships
- Perfect written and spoken English
- UK-based on UK timezone
- Internet connection at chosen place of work

**It would be great if you had**
- Awareness of: our products as outlined on our website
- Experience in using Google Workspace and Zoho products

**Benefits**:

- Remote-working role - work from anywhere
- Company laptop provided
- Company phone number provided
- Flexibility with hours
- Relaxed working environment
- Learning courses provided
- Open-ended opportunity for technical development


  • Technical Consultant

    1 month ago


    Gloucestershire, United Kingdom IMT Resourcing Solutions Full time

    Our client is a fast growing IT Services Provider working closely with leading education establishments to delivery complex IT solutions. In a newly created role they are looking for an experienced infrastructure consultant to work closely with the two founders in designing and delivering infrastructure and cloud projects with a particular focus on fortinet....

  • Technical Consultant

    1 month ago


    Gloucestershire, United Kingdom IMT Resourcing Solutions Full time

    Our client is a fast growing IT Services Provider working closely with leading education establishments to delivery complex IT solutions. In a newly created role they are looking for an experienced infrastructure consultant to work closely with the two founders in designing and delivering infrastructure and cloud projects with a particular focus on fortinet....


  • South West, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Systems Engineer/ ConsultantJoin our team of experienced professionals at Rise Technical Recruitment Limited and take on a challenging role as a Systems Engineer/ Consultant. This position offers a unique blend of technical expertise and business acumen, making it an ideal fit for individuals who thrive in a dynamic environment.Key...


  • South West, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Systems Engineer/ ConsultantJoin our team of experienced professionals at Rise Technical Recruitment Limited and take on a challenging role as a Systems Engineer/ Consultant. This position offers a unique blend of technical expertise and business acumen, making it an ideal fit for individuals who thrive in a dynamic environment.Key...


  • South West, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Systems Engineer/ ConsultantJoin a dynamic team at Rise Technical Recruitment Limited as a skilled Systems Engineer/ Consultant. This exciting opportunity is perfect for individuals with a passion for Defence and Engineering.Key Responsibilities:Design and implement cutting-edge Defence systemsCollaborate with cross-functional teams to drive...


  • South West, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Systems Engineer/ ConsultantJoin a dynamic team at Rise Technical Recruitment Limited as a skilled Systems Engineer/ Consultant. This exciting opportunity is perfect for individuals with a passion for Defence and Engineering.Key Responsibilities:Design and implement cutting-edge Defence systemsCollaborate with cross-functional teams to drive...


  • South West, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Systems Engineer/ ConsultantJoin a dynamic team at Rise Technical Recruitment Limited as a skilled Systems Engineer/ Consultant. This exciting opportunity is perfect for individuals with a passion for Defence and Engineering.Key Responsibilities:Design and implement cutting-edge Defence systemsCollaborate with cross-functional teams to drive...


  • South West, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: Systems Engineer/ ConsultantJoin a dynamic team at Rise Technical Recruitment Limited as a skilled Systems Engineer/ Consultant. This exciting opportunity is perfect for individuals with a passion for Defence and Engineering.Key Responsibilities:Design and implement cutting-edge Defence systemsCollaborate with cross-functional teams to drive...


  • South West, United Kingdom Rise Technical Recruitment Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our team as a Trainee or Graduate Recruitment Consultant. As a key member of our team, you will be responsible for sourcing and recruiting top talent for our clients in the UK Renewable Energy Market.Key ResponsibilitiesSource and headhunt candidates across multiple channels,...


  • South West, United Kingdom Rise Technical Recruitment Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our team as a Trainee or Graduate Recruitment Consultant. As a key member of our team, you will be responsible for sourcing and recruiting top talent for our clients in the UK Renewable Energy Market.Key ResponsibilitiesSource and headhunt candidates across multiple channels,...


  • South East, United Kingdom Rise Technical Recruitment Limited Full time

    Job Overview: We are looking for a skilled Field Service Engineer to join our team at Rise Technical Recruitment Limited. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients.Key Responsibilities:Provide technical support and maintenance services to clientsDevelop and implement solutions...

  • Technical Architect

    4 weeks ago


    Gloucestershire, United Kingdom IMT Resourcing Solutions Full time

    Our client is a rapidly growing IT Services Provider that is looking to grow their consultancy arm. This is a great opportunity for an experience M365 Consultant to join in a newlty created role devleloping cutting edge solutions for their client base. Generous £80,000 package and remote working on offer with substantial progression opportunities.As an M365...

  • Technical Architect

    4 weeks ago


    Gloucestershire, United Kingdom IMT Resourcing Solutions Full time

    Our client is a rapidly growing IT Services Provider that is looking to grow their consultancy arm. This is a great opportunity for an experience M365 Consultant to join in a newlty created role devleloping cutting edge solutions for their client base. Generous £80,000 package and remote working on offer with substantial progression opportunities.As an M365...

  • Technical Architect

    4 weeks ago


    Gloucestershire, United Kingdom IMT Resourcing Solutions Full time €80,000

    Our client is a rapidly growing IT Services Provider that is looking to grow their consultancy arm. This is a great opportunity for an experience M365 Consultant to join in a newlty created role devleloping cutting edge solutions for their client base. Generous £80,000 package and remote working on offer with substantial progression opportunities. As an ...

  • Technical Architect

    4 weeks ago


    Gloucestershire, United Kingdom IMT Resourcing Solutions Full time €80,000

    Our client is a rapidly growing IT Services Provider that is looking to grow their consultancy arm. This is a great opportunity for an experience M365 Consultant to join in a newlty created role devleloping cutting edge solutions for their client base. Generous £80,000 package and remote working on offer with substantial progression opportunities. As an ...


  • South Harting, United Kingdom Rise Technical Recruitment Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our team as a Trainee or Graduate Recruitment Consultant. As a key member of our team, you will be responsible for sourcing and recruiting top talent for our clients in the UK Renewable Energy Market.Key ResponsibilitiesSource and headhunt candidates across multiple channels,...


  • South West, United Kingdom Rise Technical Recruitment Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our team as a Trainee or Graduate Recruitment Consultant. As a key member of our team, you will be responsible for sourcing and recruiting top talent for our clients in the UK Renewable Energy Market.Key ResponsibilitiesSource and headhunt candidates across multiple channels,...


  • South West, United Kingdom Rise Technical Recruitment Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our team as a Trainee or Graduate Recruitment Consultant. As a key member of our team, you will be responsible for sourcing and recruiting top talent for our clients in the UK Renewable Energy Market.Key ResponsibilitiesSource and headhunt candidates across multiple channels,...


  • South West London, United Kingdom ALB GROUP LTD ta take two Recruitment Full time

    Senior Technical Consultant Our Client provides cutting-edge technology solutions to the global financial services industry, delivering advanced wealth management solutions to enable, support, and scale wealth management and advisory services for major financial organizations worldwide. Our Clients team seeks a Senior Technical Consultant to offer...

  • Technical Director

    4 weeks ago


    South East, United Kingdom Penguin Recruitment Full time

    Job Title: Technical Director - Environmental ConsultancyWe are seeking an experienced Technical Director to lead our team of consultants in the South East region. As a key member of our environmental consultancy, you will be responsible for managing projects, mentoring team members, and delivering high-quality technical work.About the Role:Manage projects...