Floating Support Worker Families/singles: South

4 weeks ago


Sutton, United Kingdom Adecco Full time

A fantastic opportunity has emerged for a Floating Support Worker to join the housing department at one of Adecco's leading public sector clients in a temporary role, initially for the next 3-6 months.

Our client is based in Sutton in South London, but this is a hybrid role so will be a mixture of office and home working (as well as being out on visits with clients). This role is for 36 hours per week (Monday to Friday) and is focused on supporting familiesand single clients to resolve impending homelessness, and improve their wellbeing. The role provides advice and information in such areas as, but not exclusively, housing options and availability, welfare benefits, employment and training opportunities, provisionof support services and long term accommodation options.

Key elements of the role include:

- Managing a caseload, taking a casework approach to meet the needs of this client group assisting them to access services, take control of their future, maximise their opportunities and prevent or relieve homelessness. This may include making visits to prisons,locally or further afield.
- Providing support, assistance & coaching to families or single clients who will be homeless with advice in such areas, but not exclusively, welfare and housing benefits, tax credits, debt counselling, housing options, employment and training opportunities,provision of support services or long term accommodation options.
- Motivating clients to take action to improve their situation and life chances.
- Supporting clients, in a way that is outcome focused to motivate, enthuse and build individual talents, towards successful independent living.
- Developing and reviewing solution focussed and person centred action/support plans with both short and long term aims as required to meet the needs of the customer.
- Taking appropriate action to assist clients to maximise their opportunity of accessing and maintaining accommodation, employment and health care and/or live independently and maximise income.
- Forging and maintaining effective working relationships and working collaboratively with internal and external individuals and organisations to provide information, advice and support to this client group.
- Identifying risk and taking appropriate action to mitigate against excessive or avoidable risk, referring to advisers or senior managers where appropriate.
- Supporting individuals to move-on to appropriate long-term accommodation and empower them to remain in their new home by conducting dedicated short-term resettlement work



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