Supervisor (Full Time) - Hackett Battersea London

7 months ago

London, United Kingdom Hackett London (retail) Full time

You involve yourself in everything you do, you take care of every tiny detail. If this sounds like you **we are waiting to hear from you**. We are splendid at creating teams and helping them develop in a distinguished way.

We wake up the British spirit with everything we do and we count on you to continue **growing and improving**.
We create an experience, smile You have found Hackett.

**Your mission**:
Contribute to the achievement of the store's objectives through effective sales skills and customer service while promoting the brand image.

**What will your objectives be?**

**Customer service**
- Resolve customer inquiries and exceed expectations in the store.
- Serve multiple clients using standard procedures.
- Manage transactions at the cash register with precision and efficiency.
- Know, understand and demonstrate an updated and complete knowledge of the product.

**Sales**
- Reach personal / store sales goals taking into account the KPIs of the store.

**Image of the store**
- Maintain the store according to the image of the company.
- Keep the stock room and accessories room organised.
- Keep stock loss to a minimum.
- Replenish in a timely manner.

**Professional behavior**
- Comply with the company's dress code.
- Participate and contribute in informative and staff meetings.
- Develop and maintain good working relationships with all colleagues, including line management.
- Advise and help train other staff members.
- Observe and work within the health and safety guidelines.
- Be a good ambassador for the brand.

**Store management**
- Open and close the store when necessary.
- Administrative management.

**Required studies**:

- Experience in the sector for 2 year minimum.
- Training cycle.
- Additional languages would be desirable although not essential.

***

**What do we expect from you?**
- The Hackett spirit
- Adaptability and Flexibility.
- Results driven.
- Negotiation and Influence.
- Analytical thinking.
- Team Leadership.

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