Aftersales Support

**ROLE SUMMARY**:
To effectively support the process aspect of the After Sales department from receipt of order through to job completion.

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**RESPONSIBILITIES OF ROLE**:

- Liaise with After Sales team members to gather information on job status and update customers as necessary.
- Liaise with internal departments to ensure jobs remain on track.
- Despatch paperwork generation for deliveries outside of UK.
- Ensure documentation/paperwork is in place for site crews at point of installation.
- To update After Sales schedule with new job information for the use of the business as required.
- Coordinating with customers to find information to enable jobs to be completed to satisfy individual needs and requirements.
- Support administrative aspect of Audience Upholstery.
- Ensure that the processes within your control adhere to relevant standards, Health and Safety requirements.
- Personal training and development to ensure personal and business success.
- The jobholder may from time to time be required to undertake such other duties as the management may reasonably require._

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Sick pay
- Wellness programme
- Work from home

Schedule:

- Day shift
- Holidays
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Westbury, BA13 4JP: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: AFTSALE