Tech Support Specialist

2 weeks ago


Newcastle Upon Tyne, United Kingdom Jobheron Full time

A leading provider of smart hospitality tech and digital solutions is looking for a skilled Tech Support Specialist to join their team in Newcastle upon Tyne.

Full training for this role will be provided.

This is an exciting opportunity for a tech-savvy to join a well-reputed company and build your portfolio

**About the Company**

They are the Future of Hospitality Management Software. Encompassing EPOS, Reservations, Loyalty & Customer Relationship, and Online Marketing Tools all in one package. Experience ultra-modern, intuitive software design and sleek hardware, including customer-facingscreens, designed to bring interactivity to the forefront of the customer’s experience.

**Key Responsibilities**:

- This role involves the maintenance and support of all computers (servers, desktops, cash registers, and laptops), databases, network and separate printers, and all other IT equipment
- Booking in IT Equipment, upgrading, preinstalling and preparing orders
- Provides day-to-day technical support/diagnose to customers for Point of Sale software, hardware and robotics including occasional technician installs, configures, and troubleshoots POS system
- Tech support member should support POS software development cycle to include requirement based on customer demand and feedback
- Collect user’s requirements and document and collect develops functional specifications for a better result
- Check and install software updates remotely and perform POS functions sweep before production release
- Perform functional testing, interpretation, and analysis of results of tests
- In case of any issue during the system function, provide technical support for POS help desk
- Manage Knowledge Base Articles Supports in product training
- On-boarding merchants including IT set up
- Product training with internal&externals sales and marketing activities including plan, publish and manage training portal
- Full training provided

**Required Skills**:

- They are looking for someone with a good work ethic
- Excellent eye for detail
- Problem-solving abilities
- Team Player
- An interest in IT hardware and software
- Ability to work under pressure

Sounds interesting? Click **APPLY** to send your CV for immediate consideration.

IND123



  • Newcastle upon Tyne, United Kingdom Tetra Tech Full time

    Are you a confident, experienced ecologist looking for flexibility, diverse projects or opportunities to develop your career without the glass ceiling? Or do you have the desire to be recognised at a national level for your work in relation to HRA with the support of a strong technical and leadership network? About Tetra Tech:Tetra Tech is a leading provider...


  • Newcastle upon Tyne, United Kingdom Tetra Tech Full time

    Are you a Senior/Principal Ornithologist looking for flexibility to balance site work with your home life? Are you ambitious to make a step up with the support of a diverse network of ecology experts and underpinned by a defined career pathway?About Tetra Tech:Tetra Tech is a leading provider of high-end consulting and engineering services for projects...


  • Newcastle upon Tyne, United Kingdom Tetra Tech Full time

    Are you an ecologist with a particular interest in technology and data management, looking to be part of a successful team whilst maintaining a work life balance? Or looking to work on a greater diversity of projects where you can continue to develop your technical expertise whilst supporting colleagues? Who is Tetra Tech?Tetra Tech is a leading provider of...

  • Senior Ecologist

    1 week ago


    Newcastle upon Tyne, United Kingdom Tetra Tech Full time

    Are you a Senior Ecologist looking for flexibility to balance site work with your home life? Or an experienced Consultant Ecologist ambitious to make a step up with the support of a diverse network of ecology experts and underpinned by a defined career pathway?About Tetra Tech:Tetra Tech is a leading provider of high-end consulting and engineering services...

  • Home Based Senior Ecologist

    Found in: Jooble UK C2 - 1 day ago


    Newcastle upon Tyne, United Kingdom Tetra Tech Full time

    Are you a Senior Ecologist looking for flexibility to balance site work with your home life? Or an experienced Consultant Ecologist ambitious to make a step up with the support of a diverse network of ecology experts and underpinned by a defined career pathway? Tetra Tech is a leading provider of high-end consulting and engineering services for projects...

  • Project Specialist

    2 weeks ago


    Newcastle upon Tyne, United Kingdom Jackson Hogg Ltd Full time

    Jackson Hogg is seeking a Senior HSE Specialist to join a successful manufacturing team permanently in the Newcastle area. This is an exciting opportunity for someone who is looking to further their career in a dynamic environment. The Senior HSE Specialist will report directly into the HSE Director and support the wider HSE team, acting as a deputy in the...

  • Pharmacy Tech

    21 hours ago


    Newcastle upon Tyne, United Kingdom North of England Commissioning Support Full time

    To support the practice and established team of clinical pharmacists in the improvement of patients' health outcomes. To ensure the delivery of safe, effective, and efficient systems for medicines reconciliation, repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes. If you are an experienced, Pharmacy...

  • Senior HSE Specialist

    2 weeks ago


    Newcastle upon Tyne, United Kingdom Energy Jobline CVL Full time

    Jackson Hogg is seeking a Senior HSE Specialist to join a successful manufacturing team permanently in the Newcastle area. This is an exciting opportunity for someone who is looking to further their career in a dynamic environment. The Senior HSE Specialist will report directly into the HSE Director and support the wider HSE team, acting as a deputy in the...

  • Senior HSE Specialist

    2 weeks ago


    Newcastle upon Tyne, United Kingdom Jackson Hogg Ltd Full time

    Jackson Hogg is seeking a Senior HSE Specialist to join a successful manufacturing team permanently in the Newcastle area. This is an exciting opportunity for someone who is looking to further their career in a dynamic environment. The Senior HSE Specialist will report directly into the HSE Director and support the wider HSE team, acting as a deputy in the...

  • Onsite Tech Support Specialist

    Found in: Whatjobs ES C2 - 2 days ago


    Kingston Upon Thames, United Kingdom ConferenceBadges.co.uk Full time

    Company profile From our base in Kingston, we provide event technology and print services for events globally. We believe that the humble name badge is the catalyst for people connecting, often resulting in life changing relationships. It enables attendees to identify each other, work out common ground, establish connections and build relationships that...


  • Newcastle upon Tyne, United Kingdom U.S. Bank National Association Full time

    A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. If you want to make a difference in your life, your community and your world, join us at Elavon. We know our company is only as strong as our people, and we are committed to your professional growth and...


  • Newcastle upon Tyne, United Kingdom Tetra Tech Full time

    LOCATION - FLEXIBLEAre you aBER Registered Consultantwith a desire to put your bat expertise to good use across diverse projects with the support of an experienced team? Have you held aNatural England Class 2 or above bat licenceand worked onmitigation licensed projectsrecently and are looking to be supported by a team to become a BER Registered Consultant?...

  • Senior HSE Specialist

    2 weeks ago


    Newcastle upon Tyne, United Kingdom Jackson Hogg Ltd Full time

    Jackson Hogg is seeking a Senior HSE Specialist to join a successful manufacturing team permanently in the Newcastle area. This is an exciting opportunity for someone who is looking to further their career in a dynamic environment. The Senior HSE Specialist will report directly into the HSE Director and support the wider HSE team, acting as a deputy in the...

  • DevOps Specialist

    2 weeks ago


    Newcastle upon Tyne, United Kingdom ROSEN Group Full time

    DevOps Specialist Location: Newcastle Upon Tyne Description Our UK office in Newcastle upon Tyne is currently recruiting for a DevOps Specialist to continue to support, improve and add to our existing processes and softwares within our System Implementation workgroup and minimise the length of each Dev Ops cycle. The Dev Ops Specialist will support the...


  • Newcastle upon Tyne, United Kingdom TS Tech Americas, Inc. Full time

    Share this job as a link in your status update to LinkedIn. Shift Type Job Classification Job Title Education Bachelor's Degree Location Pay Grade Experienced (Non-Manager) Category Administration Exemption Type Job Type Full-time Travel 10 - 20% Job Summary TS Tech is a global supplier of automobile seat & interior trim, with operations in...

  • IT Support Engineer

    2 days ago


    Newcastle Upon Tyne, United Kingdom In Technology Group Limited Full time

    **IT Support Engineer** **Newcastle** **£26,000 - £36,000** My client is an MSP with over 26+ years in its bank, and with other 50 employees and 6 offices up and running, it's not hard to see why they are still a #1 IT provider. With several awards in their pocket, such as the UK's top 20 Most Loved Workplaces andbeing voted 'The North East Tech Company...

  • Customer Support Specialist

    Found in: Talent UK 2A C2 - 2 weeks ago


    Newcastle upon Tyne, United Kingdom Blueclip Full time

    As Blueclip we started our journey to bring the most creative minds and the know-how together to deliver great works. We're looking for a Customer Support Specialist to join our client's team.Job Description:Responding to customer inquiries via email, phone, and live chatTroubleshooting issues and resolving customer complaints effectivelyCollaborating with...


  • Kingston upon Thames, Greater London, United Kingdom ConferenceBadges.co.uk Full time

    Company profile From our base in Kingston, we provide event technology and print services for events globally. We believe that the humble name badge is the catalyst for people connecting, often resulting in life changing relationships. It enables attendees to identify each other, work out common ground, establish connections and build relationships that...

  • Onsite Tech Support Specialist

    Found in: Jooble UK C2 - 3 days ago


    Kingston upon Thames, Greater London, United Kingdom ConferenceBadges.co.uk Full time

    Company profile From our base in Kingston, we provide event technology and print services for events globally. We believe that the humble name badge is the catalyst for people connecting, often resulting in life changing relationships. It enables attendees to identify each other, work out common ground, establish connections and build relationships that...


  • Newcastle upon Tyne, United Kingdom U.S. Bank National Association Full time

    A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. If you want to make a difference in your life, your community and your world, join us at Elavon. We know our company is only as strong as our people, and we are committed to your professional growth and...