Senior Pension Administrator
2 weeks ago
We have an exciting opportunity for Senior Pension Administrator to join Railpen on a permanent basis in Darlington.
We support hybrid and flexible working for this role, there will be a mix of office and remote working.
**The role**
As Senior Pension Administrator, you will work as part of a team to provide high quality pension administration services to clients, trustees and members. You will support colleagues to meet stakeholder needs by ensuring all tasks are completed accurately to enable pensions to be calculated and paid correctly, whilst ensuring the overall customer experience is positive.
**The Person**
This is a customer focused role, the ability to effectively communicate is essential with the customer experience being at the forefront of your mind. You will have the tenacity to problem solve, with a key eye for detail. You will act as a mentor to the rest of team, sharing your knowledge and best practice to ensure all work completed is to the required standard minimising errors or omissions which could lead to member complaints in a timely and professional manner.
**What we can offer you**
- A competitive salary (dependent on experience)
- 26 days holiday plus 8 days bank holiday and eligibility to join the generous Annual Bonus Plan
- We provide one of the most competitive defined benefit scheme
- We support hybrid and flexible working along with very generous family leave including 12 months full pay Maternity Leave and 6 months full pay Paternity Leave amongst other available benefits
- We couple all of the above with a supportive, long-term environment with tremendous opportunities to learn and develop your career
**Next steps**
**Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.**
**Salary**: £25,000.00-£28,000.00 per year
**Benefits**:
- Company pension
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: In person
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