Current jobs related to Medical Secretary - Dover - Invicta Health CIC

Invicta Health are looking for a Medical Secretary to join the friendly team at St James Surgery on a part time basis, working 21 hours per week.

Interviews will be held on either the 11th or 12th of June 2024.

The role will be based at St James Surgery, Harold Street, Dover, Kent, CT16 1SF

**Purpose of Job**:
As a Medical Secretary, you will provide an important role in supporting the practice team with the day to day running of the practice by undertaking a variety of administrative and secretarial services for the Practice Manager, GP’s and Healthcare Professionals.

**Main Responsibilities**

Appointments and Referrals
- Use the E-referral system (ERS) to action, monitor and track appointments, bookings, and admissions of patients to hospital and send out relevant documentation to the patient.
- Work to successfully action ERS tasks relating to any changes made to referrals and effectively manage rejected referrals.
- Generate, log, track and chase fast track referrals including Cancer referrals.
- Support the practice with patient’s clinical queries relating to referrals where appropriate.
- Monitor DOCMAN workflow and complete all secretarial tasks that originate from DOCMAN and EMIS.

Data Handling
- Processing and handling of Death Certificates and Cremation Forms. Liaising with coroners, medical examiners and GPs to ensure timely issue and preparing invoices for the appropriate fee where required.
- To establish and maintain filing and administrative systems so that written, or computer information is easily accessible and secure.
- To retrieve medical records and assist in the completion of medical/insurance records.
- Source and chase patient blood results from third party practices and code them on the patients’ medical file where appropriate.
- Obtain and file patient records and correspondence in patient medical records where required.

Communication
- To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

Miscellaneous
- Assist the practice manager with all clerical and administrative duties.
- Support GP/Nurses with administration tasks when requested, for example, Dictation and the sending of XRAY, MRI, CT scan and Ultrasound requests.
- Attend clinical and management meetings and take minutes when requested.
- Cover the work of other colleagues within the Clinical Administration team when requested.

**Person Specification**

Education/Qualification

Essential:

- Good level of education including competent levels of numeracy and literacy

Desirable:

- AMSPAR qualification

Knowledge/Experience

Essential:

- Understand the importance of maintaining patient and data confidentiality.
- Able to use judgement and experience in helping to determine the relevant urgency of requests for information received from patients and other external organisations.
- Experience of setting up and maintaining effective administrative filling systems
- Experience of work involving regular and accurate data inputting
- Experience of working with EMIS and DOCMAN
- Experience of working with Microsoft packages including, word, excel and power point
- Knowledge and understanding of the National Health Service

Desirable:

- Knowledge of office management systems and procedures
- Previous administration experience within a medical environment

Key Skills

Essential:

- Able to communicate effectively and collaboratively across varied disciplines.
- Able to work in a well-organised and professional manner, maintaining concentration and accuracy
- Able to manage conflicting priorities
- Possess an aptitude for dealing with potentially difficult or demanding situations.
- Good telephone manner

**About Us**

St James Surgery is based in the seaside town of Dover, famous for its white cliffs and its strategic gateway to Europe. They are situated a short stones throw away from the beach and close to the historic Dover Castle. They are a thriving practice, supported by their patient population of circa 9000.

St James Surgery is warm and friendly with a robust multi-disciplinary team, which includes Nurse Practitioners and a Clinical Pharmacist. The multi disciplinary team is supported by an experienced administration team who handle referrals, prescriptions, reports and other general tasks.

St James is one of seven GP practices that sit under Invicta Health. We are a well known community interest company, devoted to supporting and improving primary care in the Kent area.

What perks can we offer you?
- NHS Pension
- Learning and Development opportunities
- Progression opportunities
- Competitive annual leave entitlement
- Incremental pay progression
- Flexible working
- Approved blue light card provider
- Salary Sacrifice Schemes
- Company Car Scheme
- Employee Assistance Programme

**Job Types**: Part-time, Permanent

Pay: £11.35-£12.16 per hour

Expected hours: 21 per week

Schedule: