Luxury Sales Advisor

3 months ago


Loughborough, United Kingdom Quorn Stone Full time

**Job Description...**

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

**The role**

**Key responsibilities...**

**Additional responsibilities...**
- Answering incoming sales calls
- Supporting the Sales Manager
- Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
- Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
- Updating the CRM system with relevant client information and daily activity
- Arranging samples to be dispatched

**Skills**
- Experience in a sales environment
- Experience in the luxury goods market (desirable)
- Knowledge of interiors (desirable)
- Extremely well organised and able to prioritise tasks
- Enthusiastic and hands on - this is a busy, fast-paced company
- Self-motivated with the ability to inspire those around you
- Strong customer focus
- Excellent communicator
- Must have experience in using a CRM
- Proficiency with Microsoft Office suite
- Full and clean UK drivers licence

What we offer:

- Additional leave through years of service
- Company events
- Company pension
- Employee discount
- Free on-site parking
- Purchase additional annual leave scheme

**Pay**

£23,000-£25,000 base salary plus bonus earnings

**Working hours**

09.00 - 17.00 with a 30 minute unpaid break, Monday to Friday.

Pay: £23,000.00-£31,200.00 per year

**Benefits**:

- Company events
- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Loughborough, LE11 1QJ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Sales: 1 year (preferred)

Work Location: In person



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