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Server/host/hostess

4 months ago

Liverpool, United Kingdom Smoke and Dough Full time

Job Summary:
We are seeking a friendly and outgoing individual to join our team as a Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing exceptional hospitality and ensuring a positive dining experience.

**Duties**:

- Greet guests with a warm and friendly welcome
- Escort guests to their tables and provide menus
- Assist in seating guests according to seating chart and guest preferences
- Answer phone calls and assist with reservations or inquiries
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers and kitchen staff to ensure smooth operations
- Provide excellent guest services by addressing any concerns or special requests

Qualifications:

- Previous experience in a hospitality or customer service role preferred
- Excellent communication skills, both verbal and written
- Strong interpersonal skills to interact effectively with guests and team members
- Ability to handle high-pressure situations with calmness and professionalism
- Familiarity with restaurant operations and procedures is a plus
- Knowledge of phone etiquette and reservation systems is an advantage
- Ability to multitask and prioritize tasks effectively

**Benefits**:

- Competitive pay based on experience
- Opportunities for career growth within the restaurant industry
- Employee discounts on food and beverages

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract

**Salary**: £7.36-£12.00 per hour

Expected hours: 15 - 40 per week

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Flexitime
- Monday to Friday
- Weekend availability
- Weekends only

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (required)

Work Location: In person