Rental Administrator

**Rental Administrator**

**Location - Bournemouth Head Office 2 - 3 days a week**

**Salary - Competitive + Benefits + Career Progression**

**About You**

We are seeking to appoint a highly organised and proactive individual who has gained experience in Lettings and Portfolio Management to join our Rental Team as a Rental Administrator.

We are looking to find an individual with a keen, “can do” attitude and exacting eye for detail with excellent written and verbal communication skills and a proven ability to manage and prioritise a varied workload in an efficient and co-operative manner.

You will have experience of closing sales, reviewing apartment specifications, managing and reporting on affiliate marketing platforms and ensuring that Tenancy let’s proceed to move-in swiftly, smoothly, and compliantly.

This 'go to' role will suit an individual who is a sleeves rolled-up type, team player, capable, flexible and gets satisfaction from a job well done who can deliver under pressure and be confident when dealing with customers and third parties.

**The Role**

The Rental Administrator is instrumental in contributing to the smooth running of the department ensuring sound administration of a portfolio of rental units and enabling the team to deliver their targets and strategic goals of coordinating across the multiple sites within the UK.

Providing administrative support to a busy team, establish and maintain professional working relationships with our key Stakeholders which includes our Estate Management teams whilst listening to and supporting the needs of prospective and existing tenants. Ensure that the rental portfolio is in line with the Landlords requirements.

Supporting the team where required to coordinate and administrate visits, collate visit feedback, source and engage with external Agents, support Development Management teams.

To provide sound professional advice to tenant queries, responding quickly to the demands of the portfolio, client decisions and other day to day tasks requested by the line manager.

Our mission is simple: to help our customers achieve retirement living to the full. We achieve it by employing talented and ambitious people who genuinely care about the difference we make, while understanding that every staff member plays a part in our success. Full training and support will be provided to ensure you reach your full potential.

This role can accommodate an agile working arrangement. We are looking for you to be within a commutable distance of our Bournemouth Head Office.

**Benefits**

**Financial**:

- Competitive salary and bonus scheme
- Company pension scheme
- Life Assurance
- Professional Subscriptions paid for

**Lifestyle/Health & Wellbeing**:

- 24 days holiday (rising to 28) plus Bank Holidays
- 2 fully paid volunteering days per year (supported by the McCarthy Stone Foundation)
- Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
- Cycle to work scheme
- Colleagues Benefit Booklet with a range of store offers discounts and promotions
- Family Friendly Policies
- Excellent development opportunities

**Your Attributes**

**You will bring**:

- Professionalism, friendly, honest, and open approach
- Excellent time management skills
- Sound IT skills including word and excel.As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of November 2021, McCarthy Stone operates 475 developments across the UK for more than 20,000 people.

We believe in championing the role, wellbeing and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2022 as well as making the Great Place to Work Wellbeing list